Animal Control Officer

KITSAP Humane Society•Silverdale, WA

10d•Onsite

About The Position

Kitsap Humane Society (KHS) is seeking a full-time Animal Control Officer to join their dynamic Animal Control department. This role involves serving as a representative of Kitsap Animal Control and KHS in the public's view. Animal Control Officers are deputized and sworn in to enforce laws and protect animals and people across the six jurisdictions served by Kitsap Animal Control. The position requires officers to perform their duties professionally, utilizing strong communication skills, tact, and diplomacy, while showing respect for citizens, the law, and the animals in their care.

Requirements

One or more years of relevant experience in the animal welfare field and/or prior animal control experience
Must reside within Kitsap County.
Can handle animals in a humane manner under a variety of conditions and are experienced in animal handling and behavior assessment techniques.
Interested in working directly with our diverse community, providing quality customer service by responding to complaints, inquiries, and problems using effective listening and clear communication.
Skilled in engaging and building relationships with colleagues, staff and community members.
Customer-focused, culturally aware, and maintains composure under difficult and stressful situations.
Possesses a valid driver’s license and clean driving record.
High school graduate (or equivalent) and at least 21 years of age.
Must be able to work mandatory overtime, after hours, weekends, and holidays including on-call availability which can occur frequently.
Ability to lift/push/pull 50 or more pounds frequently.

Nice To Haves

Knowledgeable of, or a willingness to learn animal welfare issues, state and local ordinances, quarantines, adoptions, other animal related issues.
Customer service and conflict resolution skills.
A well-rounded animal lover.

Responsibilities

Investigate complaints of local municipal code or state law violations and follow-up as needed by documenting the complaint, issuing warnings, and/or making enforcements such as citations.
Prepare and maintain detailed and accurate reports of requests for service, complaints, information gathered and case resolutions. Utilize CENCOM (911) and KHS database for tracking and organizing cases and requests for service.
Mediate issues involving citizens, animals and/or helping citizens resolve complaints and issues on their own whenever possible by utilizing good communication, conflict resolution skills and education.
Effectively communicate and use deescalating techniques when dealing with confrontational individuals.
Respond to stray domestic animals and livestock that may be sick, injured, aggressive, loose, confined, or in traffic. Ensure that the animal is returned to its owner or transported to the shelter where they will receive medical attention as appropriate.
Remove deceased animals in a professional and compassionate manner.
Assist other agencies such as CPS, Coroner, Code Enforcement, and other law enforcement agencies where an animal issue may be present.
Educate and answer inquiries from the public regarding animal welfare issues and animal related concerns in a manner reflective of Kitsap Animal Control and Kitsap Humane Society.
Provide compassion and support services such as pet food, flea meds, and other options as needed and addressed by director of Animal Control.
Provide judgement free pet surrender intake options as a supportive approach.