Animal Care Technician

Village Pet Care LLC•Hilton Head Island, SC
•Onsite

About The Position

Southpaw Pet Resort is seeking a dog-loving caregiver who is passionate about providing high-quality care and interested in growing with a like-minded team. The ideal candidate is kind, conscientious, detail-oriented, and flexible. The resort aims to provide a safe, fun, and rewarding work environment focused on productive teamwork. Starting pay is $16.00 per hour, with raises based on performance. The role involves supervising dog playgroups, learning canine behavior and body language, and helping dogs feel comfortable in kennel and playgroup settings. It also includes maintaining clean kennels and play areas; feeding pets according to their parents’ instructions; ensuring dogs have fresh water, clean bedding, and comfortable overnight spaces; and potentially administering medication according to veterinary instructions. Technicians use common sense to solve problems, proactively take on tasks, communicate with teammates, provide basic customer service to pet parents, and follow safety protocols. Duties may be modified, expanded, or reduced as company needs evolve.

Requirements

  • Work well with others to complete duties and care for guests.
  • Communicate properly, promptly, and effectively with team members, management, and pet parents.
  • Have a flexible schedule and be willing to work evenings, weekends, and holidays as needed.
  • Use keen observation skills to ensure guests are safe and comfortable and report issues.
  • Love animals and be comfortable with dogs of all sizes and breeds.
  • Be able to stand or work upright for multiple hours, work in all weather types, lift at least 50 pounds, and remain active throughout the shift.

Nice To Haves

  • Previous pet-care or animal experience is preferred but not required.

Responsibilities

  • Supervise dog playgroups and manage dogs’ behavior and playtime.
  • Learn canine behavior and body language to maintain a safe environment and help dogs feel comfortable in kennels and playgroups.
  • Clean kennels and play areas, including cleaning toys, washing dishes, mopping floors, vacuuming hair, and cleaning up dog messes.
  • Feed pets according to their parents’ instructions and provide fresh water, clean bedding, and comfortable overnight spaces.
  • Administer medication when needed according to veterinary instructions.
  • Use common sense to solve problems relating to dogs in the resort’s care.
  • Take initiative to perform a range of tasks in the center.
  • Communicate effectively and work collaboratively with team members.
  • Provide basic customer service and communicate with pet parents.
  • Follow established safety protocols.

Benefits

  • Discounted daycare and boarding for employees’ own dogs.
  • Medical, vision, and dental plans for full-time employees.
  • 401(k) for full-time employees.
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