Animal Care Team Lead

Santa Fe Animal Shelter Inc•Santa Fe, NM

77d•$19 - $21•Onsite

About The Position

The Animal Care Team Lead (ACTL) supports the Animal Care Team Manager (ACTM) by providing direct leadership and oversight to the Animal Care Team. This role ensures team tasks are completed accurately, thoroughly, and in a timely manner. The Animal Care Team is one of the largest teams at SFAS and provides support across all areas of the shelter. The ACTL must contribute a flexible, open-minded approach to solving the unexpected challenges that arise within an organization as large and complex as SFAS.

Requirements

High School Diploma or GED
Regular attendance as scheduled, on time and ready to work.
Schedule flexibility.
Manage competing priorities and duties, and effective time management.
Professional communication skills, including the ability to effectively communicate with internal and external customers/staff/patrons/volunteers.
Work independently and carry out assignments to completion within parameters of instructions given and prescribed routines.
PPE use consistent with exposure to harsh chemicals including but not limited to bleach, quaternary ammonium cleaning solutions, and stabilized hydrogen peroxide.
Safe handling of animals including but not limited to cats/dogs/small mammals/rodents/rabbits/poultry/reptiles.
A valid New Mexico Driver’s license is required.

Nice To Haves

Management or supervisory experience preferred
Animal Welfare experience preferred
Bilingual English/Spanish is preferred

Responsibilities

Supervises general Animal Care Team members throughout the shelter.
Ensures the training of Animal Care Technicians in all aspects of job responsibilities, including cleaning of animal living spaces, general janitorial tasks, maintenance of public dog parks/staff use only yards, and feeding of animals.
Oversees and coordinates training requirements for new team members, interacting with other department leadership as needed.
Ensures Animal Care Team compliance with all SFAS policies and procedures, including nutrition and feeding of animals, cleaning animal living environments, medical isolation protocols, and enrichment protocols.
Regularly evaluates the condition of buildings and equipment to ensure good condition and working order, immediately reporting any needs to the appropriate department.
Works with the ACTM to monitor expenditures throughout the year to ensure the department stays within budget.
Manages animal care supply ordering, ensuring all needed supplies are available and in good working order at all times.
Collaborates with Human Resources staff and/or the ACTM to administer timely reviews and progressive disciplinary action for poor job performance or policy violations.
Coordinates Animal Care Tech support with the ACTM to support SFAS Compassion Services program with communal cremations and cleaning of the freezers as needed.
Works with ARC and Clinic teams to ensure current SFAS intake processes are being thoroughly and accurately implemented.
Ensures support for the transfer process, including intake procedures, loading/unloading, and cleaning vehicles/equipment.
Regularly communicates with ACTM to ensure accurate representation of the Animal Care Technicians to the shelter as a whole.
Regularly communicates behavioral or medical concerns about particular animals in our care to the proper staff member, including entering appropriate notes into Chameleon.