ANIMAL CARE SPECIALIST- ADOPTIONS
About The Position
All Specialists: Master Associate-level responsibilities, Serve as subject matter resource in a specialization, Support training and mentorship, Operate with increased independence, Demonstrate advanced decision-making. Creating an inclusive and welcoming culture for volunteers, staff, and our community is an essential part of our work to support the human-animal bond, which is at the heart of what we do. As stated in our PETS Work Culture Agreement, we uphold Praise, Engagement, Trust and Support. We strive for excellence in all aspects of our mission from feeding hungry mouths to cultivating donors. We respect the variety of talents required to support our mission and we work together to accomplish this. We support and protect self-care managed by each individual in recognition that our work is endless, but impactful.
Requirements
- Must have customer service experience and a passion for working with people.
- Must be experienced in Microsoft Office.
- Communicates proactively, empathetically, and professionally
- Dependable, punctual, and follows through on commitments
- Embraces the organization's commitment to be an open door to all
- Embraces the organization’s commitment to keep owners and pets together.
- Exceptional interpersonal and written communication skills
- Able to remain calm, composed, and empathetic in high stress situations
- Works well in a team environment while motivating and supporting peers
- Present a neat and professional appearance to the public as well as a polite and friendly demeanor.
Responsibilities
- Uphold the PETS work culture agreement through Praise, Engagement, Trust, and Support.
- Engage in continued education in animal care
- Guide and train Associates when needed.
- Be well versed in Animal Care Associate position.
- Provide daily cleaning, feeding, and husbandry tasks as required
- Assists guests and potential adopters with meeting animals
- Matchmake to support Open Adoptions
- Complete adoptions for all species of animals that are placeable through Anti-Cruelty's adoption center
- Support and manage off-site Adoption Events
- Conduct follow up calls or emails with adopters as assigned
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
