Animal Care and Facilities Manager

U S National Whitewater Center•Charlotte, NC

3d•Onsite

About The Position

The Animal Care and Facilities Manager oversees the daily care, health, and well-being of chickens, sheep, goats, ducks, Highland cows, and other farm animals at the Whitewater Center. The role also manages the upkeep and safe operation of animal areas and related facilities, coordinates animal-care routines, maintains facilities and equipment, and ensures that care and facility practices are carried out consistently. The ideal candidate is organized, dependable, and comfortable balancing hands-on animal care with facility maintenance and team coordination. The manager is expected to lead by example, follow and uphold Whitewater Center procedures, maintain accurate records, and keep animal areas and facilities safe, clean, and well maintained. The position is full-time, on-site, and reports to the Operations Manager in Guest Services. The Guest Services Department works to create a friendly and welcoming atmosphere for guests through exceptional customer care and clear communication. It manages event production, private groups, retail operations, and pass sales. Whitewater’s mission is to promote access and opportunities to play outside and bring people together by making it compelling and easy to engage with nature and invite others to join.

Requirements

Strong organizational skills and the ability to prioritize multiple tasks.
Genuine interest in animal welfare and commitment to safe, consistent care practices.
Ability to perform hands-on animal care and manual labor, including lifting and moving heavy items.
Ability to work outdoors for sustained periods in varying weather conditions.
Ability to follow and uphold all Whitewater Center procedures and protocols.

Nice To Haves

Experience in animal care, livestock operations, facilities maintenance, or a related field.
Experience coordinating work, leading a team, or overseeing day-to-day operations.

Responsibilities

Oversee daily animal-care routines, including feeding, watering, and monitoring animal well-being.
Ensure animal living areas, enclosures, and surrounding activity areas are clean, safe, and well maintained.
Monitor animal behavior and health, respond to concerns, and coordinate follow-up with veterinary professionals or other relevant resources as needed.
Coordinate safe animal handling, movement, and care practices.
Manage routine maintenance and repairs of facilities, fencing, corrals, trailers, tools, and equipment.
Monitor supplies and communicate replenishment or repair needs.
Maintain accurate animal health, care, maintenance, and inspection records.
Coordinate daily work and provide direction, training, and support to staff or team members assisting with animal-care and facilities tasks.
Assist with animal programming with guests when needed.
Perform other duties as assigned.