Animal Care/Adoption Technician - Waterford Shelter
About The Position
This role is for an energetic and customer-service-oriented Animal Care/Adoption Technician at the Waterford Shelter. The position involves providing daily care and enrichment for animals, assisting with adoptions and surrenders, and interacting with people. The job offers a rewarding experience where you can make a difference in the lives of animals and the people who love them. The role requires hands-on animal care, customer service, teamwork, and a passion for animal welfare. No two days are exactly alike, with responsibilities ranging from walking dogs and socializing cats to assisting with animal intake and cleaning. The Connecticut Humane Society is an Equal Opportunity Employer M/F/D/V.
Requirements
- High school diploma or GED
- One to two years of experience in customer service, animal care, a shelter environment, or a related field
- Comfortable working both independently and as part of a collaborative team
- Basic computer proficiency and ability to learn shelter software and databases
- Ability to perform physically demanding work
- Ability and willingness to work a schedule that includes weekends
Nice To Haves
- Associate’s degree in animal science or a related field
- Previous experience working in an animal shelter, veterinary environment, kennel, or other animal care setting
Responsibilities
- Providing animals with food, water, clean and comfortable living spaces, and daily care
- Cleaning and maintaining kennels, cat areas, and small animal enclosures
- Monitoring animals and reporting changes in health or behavior
- Providing enrichment, socialization, and basic training to help animals thrive
- Assisting with intake evaluation
- Creating and maintaining accurate animal records and completing data entry
- Maintaining a clean, safe, and welcoming shelter environment
- Assisting customers through the pet adoption and surrender process
- Educating and counseling prospective adopters about responsible pet ownership
- Providing information about individual animals, species, and breed characteristics
- Answering incoming phone calls, providing basic shelter information, and directing callers to the appropriate team members
Benefits
- Benefit Eligible
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
