Animal Adoptions Associate - Animal Shelter
About The Position
Provide assistance and adoption counseling to shelter patrons. Deliver high-level customer service to the League’s patrons. Meet with potential adopters to gather and give information to assist in the process of adopting an animal. Review and complete adoption paperwork. Perform data entry to update animal records. Handle and move animals and facilitate the interaction between animals and patrons. Provide food, water and care for animals, including at least 2 holiday Animal Care shifts per calendar year. Clean and maintain adoption counsel rooms and areas. Contribute to and lead initiatives to improve processes and procedures. Act as a resource for volunteers by answering questions, providing training and coaching in the moment, and addressing concerns. Perform euthanasia and related tasks. People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and League business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.
Requirements
- High school diploma or equivalent
- High attention to detail
- Proficiency in Microsoft Office programs
- Ability to effectively communicate and work within a team environment
- Excellent interpersonal communication skills
- Valid drivers license with insurable driving record
- General knowledge of companion animal breeds and animal welfare
- Experience working with and handling animals in a shelter or similar environment
- Experience providing high level of customer service
- Bilingual speaking English and Spanish
Responsibilities
- Deliver high-level customer service to the League’s patrons
- Meet with potential adopters to gather and give information to assist in the process of adopting an animal
- Review and complete adoption paperwork
- Perform data entry to update animal records
- Handle and move animals and facilitate the interaction between animals and patrons
- Provide food, water and care for animals, including at least 2 holiday Animal Care shifts per calendar year
- Clean and maintain adoption counsel rooms and areas
- Contribute to and lead initiatives to improve processes and procedures
- Act as a resource for volunteers by answering questions, providing training and coaching in the moment, and addressing concerns
- Perform euthanasia and related tasks
Benefits
- Paid Time Off (PTO)
- Paid Sick Time
- Holiday Pay
- 401(k) with matching
- Employee discounts
- Discounted Pet Insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
