Ancillary Crew Member- The Truth
About The Position
The Truth is seeking enthusiastic, guest-focused Ancillary Crew Members to join our team. This part-time position plays an important role in enhancing the guest experience while supporting venue revenue through ancillary offerings, including the Vinyl Room, Fast Lane, Coat Check, and Seat Upgrades. Working closely with the Ancillary Manager and Box Office team, Ancillary Crew Members will engage with guests, promote available offerings, and ensure a seamless experience from arrival through the end of the event. This is a great opportunity for someone who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in delivering exceptional guest service.
Requirements
- Passion for providing exceptional guest service in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Must be at least 18 years of age
- Ability to stand for extended periods and lift up to 25 pounds
- Availability to work evenings, weekends, and holidays based on the event schedule
Nice To Haves
- Cash handling or retail experience preferred
Responsibilities
- Greet guests and answer questions about venue amenities and ancillary offerings
- Promote and sell available offerings, including Vinyl Room access, Fast Lane, Coat Check, and Seat Upgrades
- Process transactions accurately using the venue's point-of-sale system and maintain proper cash handling procedures
- Assist guests with ancillary purchases and provide excellent customer service throughout the event
- Assist with set-up and breakdown of ancillary locations, signage, and equipment as needed
- Work closely with the Ancillary Manager and Box Office team to communicate show-specific offerings
- Help maintain clean, organized, and welcoming ancillary spaces throughout the event
- Fosters positive experiences for guests, staff, and other stakeholders in a manner that establishes the venue as a safe, enjoyable, and supportive environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
