Anatomic Path Support Representative II
About The Position
The position provides general support for the Anatomic Pathology function. This role involves filing and retrieval of slides, electronic recording of slides into the Laboratory Information System (LIS), and storage of laboratory records according to established record management protocols. The representative may also manage the process for requesting recuts, special stains, and immunohistochemistry stains, and provide QA/QC documentation support. Additionally, they may participate in the orientation and training of new employees, escalate complex customer issues, monitor pending lists, and administer the approved release of AP materials. The role also includes contacting clients for additional information, handling incoming calls professionally, and performing all AP Support Specialist I duties as needed. Other duties may be assigned.
Requirements
- 1-3 years related experience
- Knowledge of basic computer functions
- High School Diploma or Equivalent (Required)
- Data Entry skills
- Good clerical, organizational, phone and communication skills
- Ability to stand and work at the bench for long periods of time.
- Frequent walking and/or standing.
- May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity
- Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
Nice To Haves
- Quest LIS knowledge is desirable
- Knowledge of medical terminology is desirable
Responsibilities
- Filing and retrieval of slides as requested
- Electronic recording of slides into Laboratory Information System (LIS)
- Storage of laboratory records according to established record management protocol
- May load/unload slides onto the Focal Point instrument
- Manage process for requesting recuts, special stains and immunohistochemistry stains
- May provide QA/QC documentation support
- Participate in orientation and training of newly hired employees, as needed
- Escalate complex customer issues to appropriate individuals/departments
- Monitor and manage pending lists
- May administer and track approved release of AP materials according to corporate policy
- May place client calls as indicated in corporate Anatomic Pathology Report Notification SOP
- Contact clients to request additional information
- Handle incoming calls, responding in a professional and timely manner
- Able to perform all AP Support Specialist I duties, as needed
- Other duties as assigned
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
