Analytics Manager

NATIONAL COLLEGE OF BUSINESS & TECHNOLOGY•San Juan, PR

10d

About The Position

This role will enhance, expand, and operationalize enterprise analytics capabilities to support data‑informed decision‑making across a higher education environment. The Analytics Manager is responsible for developing and improving dashboards, metrics, and analytical solutions that support academic, enrollment, student success, and operational outcomes. The Analytics Manager works closely with academic leaders, administrators, and institutional stakeholders to translate complex questions into actionable analytics products. This role emphasizes hands‑on development using modern analytics tools, continuous improvement of analytics capabilities, and project leadership.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Data Science, Business Analytics, Information Systems, Finance, Economics or a related field.
At least one relevant certification
5+ years of experience in analytics, reporting, or business intelligence roles
Hands‑on experience developing production‑grade dashboards and analytics solutions
Experience with Microsoft Fabric, SQL, Python, and Power BI
Experience supporting analytics initiatives within higher education or similar complex institutional environments
Experience leading or contributing to analytics projects and cross‑functional initiatives.

Responsibilities

Design, develop, and enhance dashboards, reports, and analytical solutions to support academic, student, and institutional decision‑making
Build and refine analytical datasets, metrics, and predictive models
Develop analytics solutions using Power BI and related tools, ensuring clarity, usability, and performance
Improve existing analytics assets by enhancing data quality, metric consistency, and visualization effectiveness
Contribute to the development of AI‑enabled analytics capabilities, such as automated insights, text analysis, classification, or predictive reporting
Apply AI tools responsibly to enhance analytics workflows, reporting efficiency, and insight generation
Partner with data and platform teams to operationalize analytics products that incorporate AI or advanced analytical techniques.
Support analytics standards related to data definitions, metric consistency, documentation, and reporting practices
Collaborate with data engineering and integration teams to ensure analytics solutions are aligned to available data pipelines and sources
Monitor and support the reliability, accuracy, and performance of analytics products
Contribute to analytics governance efforts, including access controls, documentation, and responsible data use.
Lead analytics initiatives and projects from intake through delivery, managing scope and priorities
Work directly with academic and administrative stakeholders to define requirements and deliver actionable insights
Communicate analytical findings clearly to technical and non‑technical audiences
Provide guidance and informal mentoring to analysts and contributors, with the opportunity for expanded leadership responsibilities as the function grows.