Analyst

Westerkamp Group, LLC•Dallas, TX

2d•Remote

About The Position

Westerkamp Group, LLC is an expanding company specializing in Revenue Cycle Management services in the health care industry. We are currently seeking a Hospital and/or Physician based Insurance Follow Up Analyst to resolve outstanding and unpaid insurance claims. This is a remote position, but please note the applicants must be located in Texas, Tennessee, Georgia, Kentucky, Louisiana, Illinois, Michigan and Alabama. Looking for dependable employees with a great attitude who enjoy working with others and take pride in what they do. Experience is always a plus but work ethic, reliability and willingness to learn is just as important. The Insurance Follow Up Analyst works as a member of our business office and is responsible for providing patient and third-party hospital and/or physician follow-up services to our clients. The Insurance Follow Up Analyst will be working in the Epic patient accounting system.

Requirements

Full understanding of insurance follow up processes (billing, collections, credit balances, managed care, Medicare, Medicaid, and commercial insurance claims) for hospital and/or physician claims.
Ability to review account balances and denials and perform steps to overturn the denials.
Ability to identify adjustments and write-offs in cases where an appeal is denied or as required by policy.
Strong Analytical Skills
Ability to adhere to strict compliance and confidentiality guidelines related to HIPAA.
Excellent telephone and communication skills with strong analytical capabilities and ability to work a high volume of claims.
Well-developed interpersonal skills to work with guarantors and various third-party insurance departments.
Basic knowledge of CPT, HCPCS and ICD-10 codes.
The ability to work independently and accomplish goals working on a wide variety of special projects within the business office.
Applicants must be located in Texas, Tennessee, Georgia, Kentucky, Louisiana, Illinois, Michigan and Alabama.

Nice To Haves

Experience is always a plus but work ethic, reliability and willingness to learn is just as important.

Responsibilities

Resolve outstanding and unpaid insurance claims.
Provide patient and third-party hospital and/or physician follow-up services to clients.
Work in the Epic patient accounting system.
Review account balances and denials and perform steps to overturn the denials.
Identify adjustments and write-offs in cases where an appeal is denied or as required by policy.
Accomplish goals working on a wide variety of special projects within the business office.