Analyst, Workday Operations

Canadian Tire Corporation•Toronto, ON

2d•$53,000 - $88,000•Hybrid

About The Position

Reporting to the Manager, HR Operations & Reporting, you will provide business and functional support of HR Operations, including problem resolution. In addition, you will be accountable for HCM data quality and integrity by ensuring master data is accurate, validated, and available.

Requirements

Minimum 2-4 years of progressive experience in process/systems roles within an HR environment, specifically with Workday.
Proficient in MS Office product suite with advanced Excel skills.
Demonstrated ability to conduct detailed analysis with a high attention to detail, ensuring accuracy and precision in all tasks.
Excellent communication skills (verbal and written) with individuals at all levels.
Strong organizational and time management skills to meet deadlines independently.
Collaborative team player who builds relationships easily across various stakeholder groups with the ability to work well independently and within a team.
Outcome-focused critical thinker with the ability to analyze and visualize ensuring continuous improvement across our entire business.
Excellent interpersonal skills with the ability to work effectively with HR and business partners.
Maintain HR information with the highest level of discretion, ensuring confidentiality and privacy at all times.

Responsibilities

Manage daily Workday business process transactions, including corrections, cancels, and rescinds.
Address and advance stale or stuck transactions and adjust employee-level records as needed.
Handle "to do" and "review" steps within HR Core (e.g., ESS personal changes, Work Permit reviews).
Manage unassigned tasks such as job change requests, role assignment requests, and creating new supervisory organizations.
Provide Workday access requests for terminated employees where automation is not available.
Manually process data updates in Workday as required. Including PRO employee requests, the creation/termination of Board of Directors (BOD) and Contingent workers who require Workday access to perform their roles.
Manage and process standardized Mass/Centralized Changes related to changes in the employee record using enterprise integration builder (EIB). This includes intake, assessing change impact, testing EIB (inclusions and exclusions), and implementation. Examples include inactivating positions, reorganizations, cost center changes, location changes/cleanups, job abandonment terms, store realignments/closures, DC work shift changes.
Develop and implement alerts and notifications within the HCM Core space in Workday to transition from reactionary audits to proactive methods, effectively leveraging our technology investment.
Perform regular and standardized audits to ensure data integrity.
Identify trends and opportunities to rectify ongoing data issues.
Collaborate with the HR Reporting team for creating necessary audit reports.
Ensure audits are completed within required timelines to avoid implications to the employee record or supporting processes (e.g., interfaces with external partners such as BMO, CRA Interfaces, Dayforce, SailPoint).
Continuously monitor and evaluate functionality to recommend enhancements that improve efficiency, effectiveness, and enhance the employee experience.
Review, action, and respond to Workday cases related to HR Operations (e.g., EIB, mass changes) through to case resolution.
Create and process all employee lifecycle data in Workday (test environment) for test cases used by Technology/stakeholders to support testing.

Benefits

Comprehensive benefits and retirement programs
Performance incentives
Continuing Education Programs
Other perks to support your well-being
Career growth opportunities
Product discounts
Store discounts
Supported learning through our Triangle Learning Academy
Canadian Tire Profit Sharing
Retirement and savings programs for eligible employees
Mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
Total well-being
Mental health tools and resources for all employees