Analyst, Travel and Expense

University of Maryland • Baltimore, MD

7d • $51,500 - $57,000 • Hybrid

About The Position

The Office of the Controller (OOTC) for the University of Maryland, Baltimore (UMB) is seeking a Travel and Expense Analyst. This role supports the department's vision and mission by providing quality service and financial expertise. The ideal candidate will align with the Administration and Finance Guiding Principles, which reflect UMB's core values: Respect and Integrity, Well-Being and Sustainability, Equity and Justice, and Innovation and Discovery. UMB is a public university within the University System of Maryland, and employees are expected to work primarily within the State of Maryland.

Requirements

• Bachelor’s degree in accounting, finance, business administration, or business-related field.
• One (1) year experience in accounting, financial services, or administrative support, preferably in a university or government setting.
• Knowledge of position requirements.
• Knowledge of all applicable requirements, regulations, and laws.
• Skill in effective use of applicable technology/systems.
• Ability to effectively communicate both verbal and written thoughts, ideas, and facts.
• Ability to work cooperatively with others and independently.
• Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-Being and Sustainability, Equity and Justice, and Innovation and Discovery.

Nice To Haves

• Experience with travel or reimbursement processing is preferred.

Responsibilities

• Provides support in processing and reviewing travel and business expense transactions in accordance with University, State, and USM policies.
• Focuses on the accurate and timely processing of reimbursements, customer service support, and routine troubleshooting related to travel documentation and systems.
• Provides front-line customer service, supports training initiatives, and contributes to the accuracy and efficiency of the University's travel and expense program.
• Assists with the review and processing of travel and business expense reimbursement requests submitted through the Concur Travel system and Quantum Financials.
• Verifies completeness and accuracy of submitted documentation to ensure transactions comply with applicable policies and procedures.
• Communicates with departments to obtain missing or clarifying information for pending transactions.
• Assists with updates to internal process guides, FAQs, and checklists as directed.
• Responds to basic questions from campus personnel related to travel policy, procedures, and submission requirements.
• Participates in team meetings to help identify common issues or process improvements.
• Performs other related duties as assigned.

Benefits

• Retirement program (pension or optional retirement plan/ORP)
• Over 4 weeks of vacation accrued each year
• 15 paid holidays
• 3 personal leave days
• Unlimited accrual of sick time
• Comprehensive health insurance
• Professional learning and development programs
• Tuition remission for employees and their dependents at any University System of Maryland school
• Flexible work schedules and teleworking options (if applicable per job)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level