Analyst, Trade Credit

Home Depot • Atlanta, GA

10d

About The Position

The Analyst, Trade Credit Services manages and services commercial credit customers participating in The Home Depot’s Pro Trade Credit program. The role establishes and manages credit lines, supports receivables management and customer service, and handles payment and dispute resolution activities. It analyzes customer, sales, and organizational information to provide accurate service while supporting the organization’s financial goals.

The position typically reports to the Area Supervisor Trade Credit Services and has no direct reports. It typically requires overnight travel less than 5% of the time. Most work is performed sitting in a comfortable indoor area, with frequent opportunities to move about and rare need to move or lift light articles. Unpleasant working conditions are infrequent and not objectionable.

Requirements

• Must be at least 18 years of age.
• Must be legally permitted to work in the United States.
• At least 1 year of work experience.
• Bachelor’s degree or equivalent in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through its completion.
• Strong analytical skills, including the ability to transform data into actionable information.
• Strong written and verbal communication skills.
• Sound decision-making skills and the ability to strategically analyze business problems and opportunities.
• Customer service and collections soft skills.
• Ability to work independently.
• Ability to manage credit requests and applications, using financial documents to analyze credit.
• Ability to ensure adherence to credit policies, guidelines, and regulatory requirements.

Nice To Haves

• Working knowledge of Microsoft Office Suite.
• Consumer and commercial credit underwriting experience is strongly preferred, but not required.
• Experience in credit risk management or a related field.
• General knowledge of the retail business, financial services industry, economy, and business trends.

Responsibilities

• Develop and maintain accurate collection status records for all accounts.
• Recommend when accounts should be referred to outside collection agencies or attorneys.
• Resolve customer discrepancies and disputes and collect delinquent accounts.
• Recommend action plans for collection accounts and ensure timely, accurate payment processing.
• Communicate verbally and in writing with customers, internal sales associates, and leadership about credit and collection matters.
• Meet operational goals and objectives as an individual contributor and as part of a team.
• Underwrite commercial customers’ credit needs using sound, timely, secure, and consistent judgment.
• Manage receivables and mitigate potential losses through sound credit management strategies and execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level