Analyst, Sols PTS

Canon CareersPA-Philadelphia US-NJ-Burlington, PA
Hybrid

About The Position

Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services.

Requirements

  • Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
  • Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments.
  • Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF).
  • Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc.
  • Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary).
  • Certain minimum auto insurance coverages are required.
  • Understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments.
  • You must be legally authorized to work in the United States.
  • The Company will not pursue or support visa sponsorship.
  • All applicants must reside in the United States at the time of hire.

Nice To Haves

  • Certified Color Management Professional Master
  • Additional Datastream knowledge – AFP, VIPP, PPML and LCDS/Metacode a plus.

Responsibilities

  • Works with the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participate in sales calls.
  • Participates in on-site visits to customers for meetings, surveys and inspections.
  • Meets with customer IT staff as technical advisor.
  • Collaborates on RFP responses and provides on-going project management support on large, complex, diverse and challenging solution architecting and implementation.
  • Collaborates on the installation and integration of products and product applications.
  • Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Color Solutions.
  • Responsible for providing post-sales 24/7 after hours support and implementation services.

Benefits

  • Employee referral bonus
  • Employee discounts
  • Volunteer opportunities to give back to our local community
  • medical
  • dental
  • vision
  • 401(k) Savings Plan
  • discretionary profit sharing
  • discretionary success sharing
  • educational assistance
  • recognition programs
  • vacation
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