Analyst Series - Operations Support

Metropolitan Transportation Authority • Brooklyn, NY

7d • Onsite

About The Position

The successful candidate will utilize their analytical and professional skills and abilities to facilitate the Department of Buses mission of providing safe, reliable and cost-effective service to our ridership. Candidates will be involved in multiple initiatives that ensure that we manage our financial resources in a sustainable and effective manner.

Requirements

• Associate Staff Analyst: 1. A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or 2. A baccalaureate degree from an accredited college or university and three years of satisfactory full [1] time professional experience in the areas described in "1" above; or 3. An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above; or 4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above; or 5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.
• Staff Analyst I & Staff Analyst II 1 . A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or 2. A baccalaureate degree from an accredited college or university and two years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or 3. An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above; or 4 . A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or 5 . A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma. Special Note: To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.
• Excellent interpersonal skills, ability to interface effectively with senior management, staff, and MTA affiliates and external organizations.
• Strong problem-solving skills.
• Excellent verbal and written communication skills.
• Strong PC skills including proficiency in Microsoft Office.

Nice To Haves

• Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program.

Responsibilities

• Design, structure, and “own” quantitative and qualitative analyses
• Provide analytical support by performing a broad range of complex, quantitative / qualitative activities
• Gather, evaluate and synthesize data into management level reports and actionable recommendations
• Identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line impact
• Synthesize findings, develop recommendations, and help present to senior management
• Audit depot and division processes to ensure compliance with planned strategic initiatives related to availability improvements
• Advise and influence functional partners (e.g., labor Relations, legal), senior leaders and operations management / staff on key business decisions and major change initiatives
• Build trusted advisor relationships with key partners / stakeholders
• Lead interview campaigns, working sessions, and senior client presentations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree