Analyst, Sales Support

Kroll • Philadelphia, PA

6d • $50,000 - $60,000 • Hybrid

About The Position

Kroll Settlement Administration, part of Kroll’s Business Services division, is the leader in cutting-edge technology and consulting services for class action, mass tort, regulatory remediation and government claims administration. With 50+ years of legal administration expertise, we offer unmatched solutions and capacity for even the most complex settlements anywhere in the world. As a settlement administrator, we are responsible for notifying potential class members, reviewing and processing claim forms filed by individuals and entities, calculating losses, auditing claims to determine the extent of the damages incurred and processing and distributing funds to eligible class members under the court’s direction. As part of Kroll, we employ nearly 5,000 professionals in 30 countries and territories around the world. The Analyst will join a team, supporting a Senior Analyst, Manager and Director. Together, they will provide consistent superior client service. The ideal candidate will have excellent verbal and written communications, be consultative and solution-oriented, and be capable of meeting deadlines. The Analyst must be a team player, committed to contributing to a team environment and collaborating with team members (in remote environments) to provide the highest quality service to clients. All Kroll employees are expected to conduct themselves in accordance with the Kroll Values. At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk and transparency challenges. Apply now to join One team, One Kroll.

Requirements

• College degree or comparable work experience required.
• 3+ years of experience in proposal writing, sales support, or a similar role.
• Strong written communication skills with the ability to effectively draft professional proposal responses.
• High proficiency in Salesforce, MS Office Suite, and PDF editor programs.
• Excellent organizational skills.
• Strong ability to collaborate and communicate with colleagues at all levels and across departments.
• Ability to work in a fast paced, deadline driven environment.

Nice To Haves

• Prior experience in the Settlement Administration Industry or in the legal field preferred, but not required.

Responsibilities

• Develop and write proposals to describe the estimated work for new opportunities.
• Maintain a library of proposal content and language.
• Update the pipeline of work for the Sales Support Team.
• Interact with other teams to ensure projects are completed in a timely manner.
• Ensure proposals are written in a timely manner to meet all required deadlines.
• Update Salesforce records with proposal details.
• Run reports upon request.

Benefits

• Comprehensive medical, dental, and vision plans.
• Generous paid time off (PTO), paid company holidays, generous parental and family leave.
• Life insurance, short- and long-term disability coverage, and accident protection.
• Competitive salary structures, performance-based incentives, and merit-based compensation reviews.
• 401(k) plans with company matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree