Analyst - Quality Management System
About The Position
The Analyst - Global Quality supports analysis, modification, and execution of Quality Metrics improvement, Quality Management System (QMS) implementation, Global Quality SharePoint site management, and Quality training. The role interfaces with IT and Quality teams including Internal Manufacturing Quality, Supplier Quality, Design Quality, and Client Quality. The position helps establish centralized Quality data for reporting, develops and analyzes metrics and reports, and identifies improvement opportunities. It supports worldwide implementation of a third-party QMS across business functions and sites, supplier portal development, and document control. It also redesigns and maintains the Global Quality SharePoint site and its data sources, develops online training materials and modules, and demonstrates safety leadership by following workplace safety policies and procedures.
Requirements
- Bachelor’s degree in Engineering or an equivalent technical discipline.
- At least 2 years of related job experience.
- Strong organizational follow-up, verbal communication, and written communication skills.
- Working knowledge of SharePoint, Power BI, Tableau or Google Analytics, and Power Automate.
- Strong Microsoft Office skills, particularly Excel, PowerPoint, and Word.
- Demonstrated analytical skills.
- Familiarity with Quality methodologies and tools such as 8D, Six Sigma, 5 Why’s, Ishikawa, FMEA, and SPC.
- Self-motivated with a strong drive for achievement.
- Ability to function effectively in a team environment.
- Willingness to work a flexible schedule to meet tight deadlines and manage multiple priorities.
Nice To Haves
- Master’s degree with at least 3 years of related job experience.
- Six Sigma Black Belt certification.
- Basic programming skills.
Responsibilities
- Work with IT and Quality functions to establish a centralized Quality database for reporting.
- Create and develop reports for Global Quality metric review meetings and identify recommendations.
- Analyze current metrics and pursue improvements.
- Ensure data used for Quality metrics is accurate and consistent.
- Support data analysis with other Quality teams to identify improvement opportunities and perform other assigned analyses.
- Support worldwide third-party Quality Management System implementation across Tiffany Service Centers, New Product Development Engineering, Supply Chain, Sourcing & Operation, Internal Manufacturing, Tiffany Watch Center, and the Home & Accessories business unit.
- Interface with Procurement to establish a Supplier Quality portal.
- Support establishment of a document control system for policies and procedures covering key business processes.
- Redesign and maintain the Global Quality SharePoint site, including its Quality vision and organization content, automated metrics reports, navigation to QMS and other Quality tools, and Tiffany Standards.
- Maintain SharePoint data sources, including SP Lists and SP Libraries.
- Support development of Quality training materials.
- Create online Quality training modules and manage their assignment.
- Demonstrate safety leadership by adhering to workplace safety policies and procedures.
Benefits
- Adoption and surrogacy assistance.
- Parental leave.
- Programs supporting mental, emotional, physical, and financial well-being.
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
