Analyst - Project Operations

Cencora

21d

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Requirements

Bachelor’s degree in a relevant discipline is preferred or equivalent experience.
Project Manager experience in a fast-paced office environment.
3+ years’ experience with a history of successful achievement.
Knows and applies the fundamental concepts, practices and procedures of particular field of specialization.
English (business fluent)
Ability to work with cross functional teams
Specific knowledge in MS Office Suite tools (Excel, Word, PowerPoint, Outlook, SharePoint, OneNote, MS Teams) is required
General understanding of internal and client specific processes with regard to project Contracting, Finance, and Copy Approval

Nice To Haves

Project Management Professional (PMP) certification preferred
Knowledge and experience of the Medical Device or Pharmaceuticals, global sector and/or consulting preferred
Strong working knowledge and understanding of Client Submissions processes for Medical/Legal reviews
Strong understanding of Pharmaceutical timeline/project terminology
Requires broad training with a history of achievement in fields such as business administration, accountancy, sales, marketing, project management, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.

Responsibilities

Under the general direction of the lead of Project Operations, the Project Manager will be responsible for working alongside Consulting Services team members to support internal and external project work in a rapidly growing consulting environment.
Collaboration with internal and client teams for development of project SOWs and budgets, routing through proper internal reviews prior to client submission
Initiate project initiation and maintenance procedures using internal Project Operations tools and processes
Develop, track, maintain and drive project timelines and strive to keep team members and clients on task.
Monitor job status and resource hours daily to ensure the ability to complete projects on time, within scope, and on budget
Identify and resolve project risks or issues, effectively escalate decisions and issues
Effectively manage project scope / changes, functioning as an escalation point to ensure impact is communicated and approved
Monitor and manage project financials and generate client billing with internal Xcenda finance and external client financial stakeholders
Assist in the development and/or review and updating of project status reports/creative briefs
Ensure all projects follow routing procedures, including electronic file tracking and routing through SharePoint Connect Project Rooms
Schedule and hold internal meetings to kick-off projects and update project teams on the status of jobs and to alert team of obstacles that may impede deadlines
Schedule and manage client status meetings, developing agendas, gaining appropriate team input for meetings, and preparing follow up reports and action plans
Participate on client calls (as needed), taking notes, identifying action items and preparing client contact reports on all client calls
Learn and manage client-specific processes to ensure compliance
Responsible for Medical/Legal/Regulatory (MLR) submissions through client submission portals and/or other electrical means of submission
Work with client MLR review coordinators to ensure projects are scheduled for appropriate reviews based on internal and client timelines
Educate account/client services personnel and other project team members on client processes and the time required to complete and prepare various types of job deliverables for submission to client electronic/online copy approval systems
Schedule and route all job deliverable documents to appropriate internal staff for strategic review, updates, graphics enhancement, copyediting, etc and track accordingly
Perform quality control reviews of deliverables as needed for medical, legal and copy approval submissions (ensuring appropriate client naming conventions, document preparation, referencing and annotations are completed by content developers, and ensuring all project queries by client and internal team members are addressed)
Develop and maintain a checklist for client preferences and guidance not noted in style guide for quality control/proofreading
Maintain strong working relationships with team members and with clients
Develop and maintain organized/standardized job files (paper and electronic)
Disseminate job communications internally and externally as needed
Assist in the staffing and training of contractors as needed
Assist in the selection of project vendors as needed
Identify opportunities to improve project efficiency and team communication
Perform other duties as assigned
Develop and execute advisor and contractor consulting agreements
Follow client-specific process to ensure compliance
Performs other related duties as assigned