This position is responsible for analyzing project data, creating reports, and reporting on the performance of the Customer Care Organization. The role ensures the timely and efficient monitoring and analysis of project costs, trends, and schedules. Additionally, the role assists in the execution of Customer Care processes. Eversource supports work-life balance by offering hybrid schedules for certain roles, requiring employees to work at least three days in the office, including Tuesdays and Wednesdays. These guidelines are subject to change and all applicants must be able to work up to five days in the office if needed.
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Job Type
Full-time
Career Level
Mid Level