Analyst, Program Management

ConnectiveRx•Pittsburgh, PA

1d•$47,600 - $67,700

About The Position

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands. We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Analyst will support the Program Management team with the development, implementation and ongoing operations of Affordability programs. The Analyst will perform administrative tasks as assigned by the Program Management team, identify issues and set priorities to support Program Management on departmental initiatives. Troubleshoot and conduct root cause analysis.

Requirements

Bachelors; business, marketing, or communications preferred or equivalent experience
0-2 years of administrative work
Excellent written and verbal communications skills
Proficient in MS Office suite (Word, Excel, PowerPoint)
Excellent organizational skills
Excellent attention to detail
Analytical thinking
Ability to function independently with a high degree of accuracy and accountability
Client focused
Service oriented
Process oriented

Responsibilities

Resolve, organize and prioritize escalations/issues daily, through troubleshooting and coordinating other internal departments
Coordinates activities and communicates status to Program Management, through updating program documentation and coordinating with other internal departments
Performs various testing and quality controls, through monitoring of reporting, IVR, text, and/or websites
Assist in creating meeting minutes and creating meeting agendas through working with program managers and taking detailed notes during internal and external client meetings
Creates and updates financial tracking document with invoice status, through utilizing internal reports from finance
Other duties as assigned.