Analyst, Product Development

Concentra•Addison, TX

About The Position

Concentra is recognized as the nation’s leading occupational health care company with more than 40 years of experience, dedicated to improving the health of America’s workforce. The Product Development Analyst supports the Product Development team by delivering analytical insights, market research, and performance reporting to inform product strategy and execution. This role partners closely with Product Development Managers and Directors to support new product development, launches, and ongoing optimization through data-driven recommendations.

Requirements

Bachelor’s degree from an accredited college or university or equivalent education and experience
In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa.
Customarily has at least one year of experience in analytics, business analysis, healthcare, consulting, or a related role
Advanced Excel and PowerPoint skills
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Experience producing accurate, well-structured analysis including data driven insights.
Experience in applying analytical frameworks and methodologies to evaluate produt performance, customer adoption, and market effectiveness.
Experience tracking, forecasting, and analyzing product metrics, costs, or investment effectiveness to support planning and budgeting decisions.
Creative and critical thinker in developing analytical approaches, metrics, dashboards, and insights to inform product direction.
Clear, tactful, and concise communication style, with the ability to translate findings into business-relevant narratives.
Basic understanding or awareness of methods for promoting and selling products and services. This includes marketing strategy and tactics.
Proficient in managing multiple concurrent, time-sensitive analytical projects with attention to detail and accuracy.
Strong organizational skills with the ability to prioritize analysis that supports product strategy and decision-making.
Problem solving abilities, including experience conducting root cause analysis and hypothesis-driven investigation.
Proven ability to build productive working relationships.
Ability to adapt quickly and remain effective when working through ambiguous, complex, or high-pressure analytical challenges.

Nice To Haves

Experience with analytics or BI tools preferred

Responsibilities

Conduct primary and secondary market research to identify customer needs, usage patterns, and emerging industry trends
Support opportunity assessment through market sizing, segmentation analysis, and performance measurement
Prepare analytical inputs for product business cases, including utilization assumptions, adoption scenarios, and cost drivers
Effectively manage projects, ensuring cross-functional engagement and adherence to timeline and deliverables
Monitor post launch product performance and develop insights to support optimization decisions
Prepare presentations, summaries, and analytical outputs for product leadership and cross functional stakeholders
Collaborate with Operations, Clinical, Sales, Marketing, Finance, and Business Intelligence teams under the direction of Product Development leadership