Analyst, Process Strategy & Enablement

Fidelity•Merrimack, NH

1d•Hybrid

About The Position

The Analyst, Process Strategy & Enablement plays a key part in improving how Asset Management teams operate, helping drive efficiency, consistency, and change across critical business processes. In this role, the Analyst contributes to high-impact, cross-functional process improvement initiatives by understanding user needs, assisting in solution design, and supporting organizational change activities. This role offers exposure to senior leaders, cross-functional initiatives, foundational processes, and change management skills. Ideal candidates are curious, diligent, and eager to learn in a dynamic environment. They are comfortable working collaboratively and delivering work under the guidance of more senior team members.

Requirements

Bachelor’s degree required (Business, Finance, Economics, Operations, or related field preferred)
5 years of experience in financial services, operations, consulting, or related fields
Strong relationship-building and interpersonal skills
Solid problem-solving skills and willingness to tackle new challenges
Proven curiosity and strong learning agility, with passion for continuous growth
Ability to synthesize quantitative and qualitative information
Clear communication skills (written, verbal, and visual; PowerPoint proficiency preferred)
Strong organization and time-management abilities
Openness to giving and receiving feedback to improve outcomes
Ability to work independently on assigned tasks and navigate ambiguity with support
Adaptability and comfort working in a fast-paced environment
High attention to detail and commitment to producing polished work
Proficiency in Excel; familiarity with data analysis concepts is a plus

Responsibilities

Cross-Functional User Research & Insight Development: Partner with cross-functional teams across Asset Management to understand business needs, assist in conducting stakeholder interviews and help summarize findings, translate sophisticated information into clear, concise updates, and build working relationships with business partners to develop domain knowledge and context.
Solution Design & Prototyping: Participate in brainstorming and creative problem-solving sessions, develop mock-ups, process maps, and prototypes with input from project leads, gather and incorporate user feedback into evolving solutions, and prepare presentation materials, incorporating guidance and feedback.
Organizational Change & Implementation: Contribute to implementation plans and supporting communication materials, and coordinate logistics for change management activities, including scheduling and follow-ups.
Team Support & Collaboration: Provide project management support including meeting notes, recap communications, and scheduling, contribute to a positive, team-oriented environment, and seek and apply feedback to continually improve skills and quality of work.