Analyst, PMO

Ezee FiberHouston, TX
Onsite

About The Position

Ezee Fiber is seeking a technically strong and analytically minded PMO Analyst to build, administer, and continuously improve the platform intelligence layer that powers Ezee Fiber’s 6-state FTTH build portfolio. The PMO Analyst owns the technical and analytical backbone of the department: Control Center workspace administration, executive dashboard development, workflow automation, variance alignment and portfolio reporting that surfaces risk and opportunity to Sr. Director and Executive-level audiences. The Project Manager will drive operational discipline, ensure data integrity, improve processes, and maintain strong executive-level communication with internal stakeholders. This individual brings advanced Smartsheet proficiency, strong analytical instincts, and the ability to translate raw project data into visibility, accountability, and action.

Requirements

  • A minimum of 3 years of experience in a project management, operations analyst, PMO support, or related role is required.
  • Advanced Smartsheet proficiency—hands-on Control Center, dashboard, automation, and Dynamic View experience required
  • Strong analytical skills with demonstrated ability to build and present data to non-technical leadership audiences
  • Demonstrated financial literacy—familiarity with budget tracking, cost reporting, or SOW/PO processes
  • Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and SharePoint
  • Ability to manage multiple concurrent workstreams with accuracy in a fast-scaling, high-growth environment

Nice To Haves

  • Experience in construction, telecommunications, utilities, or field operations industries preferred
  • Smartsheet Certification – preferred
  • PMP (Project Management Professional) of CAPM—preferred
  • Fiber/OSP technical certifications – preferred

Responsibilities

  • Administer and expand the Smartsheet Control Center environment across all active markets and Engineering/Construction vendor portfolios
  • Build and maintain automated workflows, notification triggers, and approval routing
  • Develop and maintain executive dashboards including HHP Variance (GLDS vs. Smartsheet), Missed SLAs, Due Date Variance, HHP Actual vs. Budget, CPH Actual vs. Budget, and Forecast Accuracy
  • Configure and manage Dynamic View for GC and field team data input
  • Manage workspace structure, user access, and permission levels across the organization
  • Lead standardization of project templates, intake forms, and execution frameworks across all markets
  • Maintain cross-system data integrity between Smartsheet, GLDS, ArcGIS and field reporting sources; identify and resolve discrepancies
  • Lead cross-functional onboarding to PMO tools—develop platform workflow documentation and track vendor and internal stakeholder adoption
  • Produce weekly and monthly executive portfolio reports for Sr. Director and CFO-level audiences
  • Track and analyze key metrics to monitor portfolio health: HHP variance, SLA aging, due date variance, and milestone performance.
  • Support delivery forecasting and milestone aging analysis across the active build portfolio.
  • Identify reporting anomalies, escalate emerging risks, and recommend corrective actions.
  • Document and maintain PMO standards, SOPs, and Smartsheet workflow logic
  • Partner with Program Managers to ensure data integrity across all market and GC-level sheets
  • Coordinate cross-functional data inputs from Engineering, Construction, and Network Deployment teams
  • Support development and rollout of standardized market execution frameworks

Benefits

  • Competitive compensation package
  • Comprehensive medical, dental, and vision benefits
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Paid time off and other generous benefit programs
  • Tuition reimbursement
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