Analyst, People Operations

DivcoWest•San Francisco, CA

2h•$80,000 - $90,000•Onsite

About The Position

We are seeking a People Operations Analyst to support HR analytics, benefits administration, and operational execution across the employee lifecycle. This role partners closely with the Senior Director of People and People Operations team to ensure benefits programs are well-managed, data is accurate and actionable, and People Operations processes scale effectively within a growing real estate investment management platform. This role offers hands-on experience with benefits administration while building broader HR analytics and operations expertise. This person will work closely with experienced People leaders and contribute directly to programs that impact employee experience, cost management, and compliance within a sophisticated investment platform. This role requires 4 days in office at our San Francisco, CA location. The ideal candidate is detail-oriented, analytical, and service-minded, with experience supporting benefits programs and an interest in leveraging data to improve employee experience and operational rigor.

Requirements

2–4 years of experience in People Operations, Benefits Administration, or a People Operations Analyst role
Working knowledge of employee benefits programs and related administration processes
Strong analytical skills and high attention to detail
Advanced proficiency in Excel or Google Sheets
Experience working with HRIS and benefits platforms

Nice To Haves

Experience in real estate, asset management, financial services, or professional services a plus
Exposure to open enrollment, ACA reporting, or benefits audits
Bachelor’s degree in Human Resources, Business, Analytics, or a related field

Responsibilities

Produce and maintain HR and benefits-related reports and dashboards, including headcount, turnover, hiring, performance, demographics, eligibility, participation, and cost metrics
Ensure data accuracy and integrity across HR systems, proactively identifying and resolving discrepancies
Own data accuracy and reporting across key employee lifecycle events (new hires, transfers, promotions, leaves, and terminations).
Partner with Accounting on benefits reconciliation, invoicing audits, and budget forecasting
Support People Operations Team members with workforce planning, compensation cycles, and performance review analytics
Assist with HRIS administration, data audits, system updates, and reporting workflows
Develop and maintain documentation, templates, and process guides to support consistent HR operations
Support ad hoc reporting requests from internal team members
Assist in coordinating benefits enrollments, changes, and terminations with carriers and HRIS
Support annual open enrollment planning, testing, communications, and execution
Maintain accurate employee data across HRIS and benefits systems
Support compliance reporting and documentation, including ACA reporting, audits, plan documents, required notices, and workers’ compensation filings
Assist with payroll, benefits, and coordinate workers’ compensation claims to ensure accuracy and timeliness
Support data privacy, access controls, and audit readiness for HR systems and employee data.
Identify opportunities to improve People Operations workflows and employee self-service
Create and maintain benefits documentation, guides, and FAQs in coordination with benefits broker
Support testing and rollout of HRIS or benefits system enhancements
Support the development and ongoing maintenance of the company intranet, including organizing HR resources, benefits information, policies, and employee communications.
Partner closely with People Operations team members on onboarding, offboarding, and employee lifecycle processes
Collaborate with the Recruiter on benefits-related content for candidates and new hires
Coordinate with external brokers, vendors, and consultants to ensure high service levels