Analyst, Operations Quality

Celestica International LP•Plano, TX

About The Position

The Quality Analyst handles the major phases of quality management: quality planning and prevention, corrective action, and continual improvement. The role works with the team to achieve quality KPIs and supports product and material quality from new product introduction through mass production. It also contributes to quality control planning, monitoring and reporting quality performance, and improving processes that affect customers, Celestica, and suppliers.

Requirements

  • Knowledge of quality tools, ISO and IPC standards, and processes.
  • Knowledge of software used to generate reports, capture data, and present data in an understandable format.
  • Knowledge of manufacturing processes.
  • Understanding of quality tools and methods such as FMEA, PMP, SPC, and 8D.
  • Understanding of Six Sigma and Lean Kaizen.
  • Understanding of the business unit and how decisions affect customer satisfaction, product quality, on-time delivery, and unit profitability.
  • Ability to communicate effectively with a wide variety of internal and external customers.
  • Bachelor's degree.
  • Typical experience stated as 4 to 6 years (2 to 4 years).

Responsibilities

  • Handle quality excursions, take effective actions, and follow proper escalation procedures.
  • Support and follow up product and material quality from NPI through mass production, including FAI, inspection plans, and work instructions, while following applicable industry protocols.
  • Assist in creating quality control plans for materials, processes, and products.
  • Analyze, monitor, and report internal factory and external customer quality KPIs, including RFPY, OBA, RMA, DPQL, customer feedback, LRR, RI Flag, and WWQA.
  • Drive continual improvement to benefit customers, Celestica, and suppliers.
  • Draft internal quality-system procedures, work instructions, and workmanship standards.
  • Assist with process, product, system, and supplier audits, and follow up on improvement actions, including industry-standard, compliance, and safety audits.
  • Follow up on engineering changes and supplier process change notifications to ensure changes are implemented accurately and on time.
  • Enhance quality skills and product knowledge through training programs.
  • Complete assignments from the superior and participate in quality strategy deployment.
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