Analyst, Operations Quality

Celestica International LP•Plano, TX

About The Position

The Analyst, Operations Quality is responsible for the major phases of Quality Management: quality planning and prevention, corrective action, and continual improvement. The role works with the team to achieve quality KPIs and supports product and material quality from new product introduction through mass production. The analyst handles quality excursions, supports quality control planning, monitors and reports internal and customer quality metrics, and drives improvements benefiting customers, Celestica, and suppliers. The position also supports audits, change implementation, quality documentation, and training in a normal office environment.

Requirements

Knowledge of quality tools, ISO and IPC standards, and related processes.
Knowledge of software used to generate reports, capture data, and present data in an understandable format.
Knowledge of manufacturing processes.
Understanding of quality tools and methods such as FMEA, PMP, SPC, and 8D methodology.
Understanding of Six Sigma and Lean Kaizen.
Knowledge of the business unit and how decisions affect customer satisfaction, product quality, on-time delivery, and unit profitability.
Ability to communicate effectively with a wide variety of internal and external customers.
Bachelor's degree.
4 to 6 years of typical experience (the posting also lists 2 to 4 years in parentheses).

Responsibilities

Handle quality excursions, take effective actions, and follow proper escalation procedures.
Support and follow up product and material quality from NPI to mass production, including First Article Inspection, Inspection Plans, and Work Instructions, following industry-specific protocols as required.
Assist in creating quality control plans for the assigned material, process, or product area.
Analyze, monitor, and report internal factory and external customer quality KPIs, including RFPY, OBA, RMA, DPQL, customer feedback, LRR, RI Flag, and WWQA.
Drive continuous improvement benefiting the customer, Celestica, and suppliers.
Draft internal quality system procedures, work instructions, and workmanship standards.
Assist with process, product, system, and supplier audits and follow up on improvement actions, including industry standards, compliance, and safety audits.
Follow up on Engineering Changes and Supplier Process Change Notifications to ensure changes initiated internally or externally are implemented accurately and on time.
Enhance quality skills and product knowledge through the training program.
Complete assignments from the supervisor and participate in quality strategy deployment.