Analyst of Technology Operations - Digital Workplace
About The Position
The Digital Workplace (DW) department within Enterprise Technology Services provides tools and services to American Express colleagues. Our mission is to deliver the world's best colleague digital experience: Everywhere. Everyday. We simplify work and raise productivity by empowering colleagues with the best digital tools and experiences. The Technology Operations team enhances Digital Workplace effectiveness by increasing operational transparency and driving continuous improvement. Reporting to the Director of Technology Operations, the Analyst of Technology Operations will design and build data-driven solutions to elevate operational transparency and streamline workflows. This role partners with DW stakeholders to translate business needs into dashboards, reports, and workflow applications that provide meaningful insights and enable teams to work more effectively.
Requirements
- Experience designing and building data-driven solutions.
- Ability to translate business needs into dashboards, reports, and workflow applications.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
Responsibilities
- Design and build data-driven solutions to elevate operational transparency and streamline workflows.
- Partner with DW stakeholders to translate business needs into dashboards, reports, and workflow applications.
- Provide meaningful insights and enable teams to work more effectively.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
