Analyst, Mail Services, Kroll Settlement Administration
About The Position
In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel. Kroll Settlement Administration, part of Kroll’s Business Services division, is the leader in cutting-edge technology and consulting services for class action, mass tort, regulatory remediation and government claims administration. With 50+ years of legal administration expertise, we offer unmatched solutions and capacity for even the most complex settlements anywhere in the world. As a settlement administrator, we are responsible for notifying potential class members, reviewing and processing claim forms filed by individuals and entities, calculating losses, auditing claims to determine the extent of the damages incurred and processing and distributing funds to eligible class members under the court’s direction. As part of Kroll, we employ nearly 5,000 professionals in 30 countries and territories around the world.
Requirements
- College degree or comparable work experience required.
- Excellent verbal and written communication skills with a professional, calm demeanor.
- The ability to efficiently gather and process information in a fast-paced environment are required.
- Proficiency in MS Office Suite, particularly in Excel.
Nice To Haves
- Experience in the legal field or in a service industry highly preferred.
Responsibilities
- Effectuate all aspects of inbound mail handling including logging, scanning and storing inbound mail pursuant to established protocols, adhering to the highest quality standards.
- When necessary, coordinating outbound mail services as directed by the project teams utilizing our proprietary systems as outlined in established protocols, with the highest attention to quality controls.
- Assist with quality control of inbound mail when scanned into our proprietary database in order to ensure the scan is of a high quality, in the correct location and has been uploaded fully and appropriately.
- Provide reporting and summaries, perform analysis of reporting and ensure quality assurance, and ensure that appropriate tracking of vendor invoices is handled in a timely matter to ensure accurate and prompt billing.
Benefits
- Comprehensive medical, dental, and vision plans.
- Generous paid time off (PTO), paid company holidays, generous parental and family leave.
- Life insurance, short- and long-term disability coverage, and accident protection.
- Competitive salary structures, performance-based incentives, and merit-based compensation reviews.
- 401(k) plans with company matching.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
