Analyst, LTL Carrier Partnerships

RXO, Inc. • Minneapolis, MN

2d

About The Position

The Analyst, LTL Carrier Partnerships supports the management and enablement of Less‑Than‑Truckload (LTL) carrier relationships across onboarding, performance measurement, internal enablement, and customer alignment. This role works cross‑functionally with Pricing, Operations, Sales, Technology, and Carrier leadership to ensure carriers are onboarded efficiently, enabled correctly, and monitored consistently for service and performance. This position serves as an LTL subject‑matter resource, helping translate carrier strategy and market updates into operational execution and internal communication.

Requirements

• Bachelor's degree or equivalent related work or military experience
• Fluency in Windows applications and Microsoft Office programs such as Word, Excel, and PowerPoint.
• Experience supporting or working directly with LTL carriers.
• Familiarity with transportation systems and tools
• Experience preparing internal enablement or performance materials.
• Interest in carrier strategy, market analysis, and operational improvement.

Nice To Haves

• 2–5 years of experience in transportation, logistics, carrier management, pricing, or operations.
• Foundational understanding of LTL carrier networks, pricing structures, and service considerations.
• Strong organizational skills and attention to detail.
• Ability to work across teams and manage multiple priorities simultaneously.
• Strong written and verbal communication skills.
• Comfortable working with operational, pricing, and performance data.

Responsibilities

• Review carrier performance data (service, claims, tender acceptance) and flag issues or trends for Operations and Pricing
• Support active carrier onboardings, coordinating next steps across contracting, system setup, FO, and SMC3 enablement
• Track onboarding status and follow up with internal teams to keep carriers moving toward activation
• Prepare or update carrier one‑pagers and enablement materials for newly onboarded carriers
• Respond to internal questions related to carrier coverage, capabilities, or performance
• Assist with customer‑specific carrier issues or escalations alongside Operations or Customer Partnerships
• Compile inputs for the monthly LTL Enablement & Carrier Updates newsletter (carrier notices, terminal changes, market updates)
• Work with BI or analytics teams to validate and publish carrier scorecard data (e.g., Hive)
• Help coordinate carrier surveys or recurring performance discussions
• Join cross‑functional meetings with Pricing, Ops, Tech, or Sales to align on carrier readiness and execution
• Document processes, updates, or repeatable workflows to support scalable carrier partnership management
• Communicate clearly and proactively with stakeholders to keep carrier‑related work visible and on track

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability
• Company incentive plan
• Health, dental and vision insurance
• 401(k) with company match
• Employee Assistance Program (EAP)
• Tuition reimbursement program
• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Career and Leadership Development Programs
• Paid time off
• Company holidays
• Volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level