Analyst, Legal Operations (12-month contract)

CPP Investments | Investissements RPC•Toronto, ON

5d•Onsite

About The Position

As Analyst, Legal Operations, you will support the day-to-day operations of the Legal group while helping advance its use of emerging technology and generative AI. You will contribute to legal technology, data and analytics, knowledge management, records retention and process improvement, while prototyping and evaluating AI-enabled solutions and supporting pilot programs that turn experimentation into scalable outcomes within CPP Investments’ AI governance and information security requirements.

Requirements

Preferred 1–3 years of relevant experience
Experience working with legal e-billing or other legal technology platforms
Proficiency with Tableau, Power BI, Excel or other data analytics tools, with the ability to analyze metrics, identify insights and communicate findings clearly
Demonstrated hands-on experience with generative AI tools, including building a tool, workflow, custom GPT, agent, artifact or automation
Strong written and verbal communication and interpersonal skills, with the ability to coordinate effectively across multiple stakeholders
Ability to work independently and collaboratively while contributing to a collegial and creative team environment
Familiarity with compliance-related processes and an interest in developing further expertise in this area

Responsibilities

Support legal metrics, data analytics and reporting tools, including the maintenance of Legal Tracker and its roadmap
Review and maintain content within Legal knowledge management SharePoint sites, and support documentation and process mapping for internal procedures
Support the Legal group’s annual records retention process and assist with data room preparation in collaboration with Technology & Operations
Support compliance-related activities, including scheduling and meeting coordination for select senior Compliance Group members, agenda preparation and follow-up tracking
Prototype lightweight AI-powered tools, workflows and automations using approved enterprise platforms and in accordance with CPP Investments’ AI governance and information security requirements
Test and evaluate emerging generative AI models, features and platforms for Legal use cases, and document findings and recommendations
Support AI sprint and pilot programs by assisting participants, tracking experiments and helping translate successful outcomes into scalable solutions, while contributing to other legal operations projects as required