Analyst IV

State of Colorado • Denver, CO

1d • Hybrid

About The Position

The Platform Applications Team Lead serves as the primary Systems Administrator and strategic mentor for the Salesforce ecosystem within the Agency, supporting existing Salesforce solutions and implementing new ones. This role leads by example and balances technical mastery with a commitment to team empowerment. The lead guides a hybrid team in delivering adaptive, high-value solutions to complex organizational problems while fostering a culture of autonomy, growth, and transparent collaboration. This role removes operational roadblocks and empowers the team to self-manage their daily workflows. They are responsible for cultivating a cross-functional environment where diverse technical approaches are respected and tested. By mentoring staff and leading the internal Salesforce Center of Excellence (CoE), they will set the standard for administrator best practices to support the entire agency. Functionally, the Lead collaborates with Product Owners and subject matter experts to capture and document requirements that adhere to configure-first and API-driven architectures. They will be responsible for the integrity of the software lifecycle, overseeing comprehensive unit, end-to-end, accessibility, and regression testing to facilitate smooth release management. By building strong professional relationships with agency leaders, the Lead will ensure that all Salesforce solutions meet evolving business needs while championing the platform’s future utility as a key tool to support the organization’s digital strategy.

Requirements

• Seven (7) years of relevant experience in an occupation related to the work assigned to this position to include any combination of the following: Working with IT Requirements for project fulfillment, Solution/Application building, Database and Data Flow experience, IT Ticketing Systems, IT/Data Governance, IT Administrative tasks, Application Builds, and the related Critical Thinking, Problem Solving.
• Must clearly demonstrate experience in Salesforce Administration.
• Must be a Colorado resident at time of application.
• Must pass a thorough background check prior to employment which will include the E-Verify process.

Nice To Haves

• Salesforce Admin Certification
• Technology project team leadership
• Technology change management leadership.
• Experience as a team lead/supervisor.
• Experience performing related duties as a State of Colorado permanent employee.

Responsibilities

• Serve as the primary Systems Administrator and strategic mentor for the Salesforce ecosystem within the Agency.
• Support existing Salesforce solutions and implement new ones.
• Lead a hybrid team in delivering adaptive, high-value solutions to complex organizational problems.
• Foster a culture of autonomy, growth, and transparent collaboration.
• Remove operational roadblocks and empower the team to self-manage their daily workflows.
• Cultivate a cross-functional environment where diverse technical approaches are respected and tested.
• Mentor staff and lead the internal Salesforce Center of Excellence (CoE).
• Set the standard for administrator best practices to support the entire agency.
• Collaborate with Product Owners and subject matter experts to capture and document requirements that adhere to configure-first and API-driven architectures.
• Oversee comprehensive unit, end-to-end, accessibility, and regression testing to facilitate smooth release management.
• Build strong professional relationships with agency leaders.
• Ensure all Salesforce solutions meet evolving business needs.
• Champion the platform’s future utility as a key tool to support the organization’s digital strategy.

Benefits

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• MotivateMe employee wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Access to participate in employer-supported employee affinity spaces
• RTD EcoPass Commuter Program
• Some positions may qualify for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed