Analyst, IT

Buckeye Career•Allentown, PA

About The Position

Buckeye is the premier infrastructure and logistics provider for the world’s energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition. We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions and undertaking decarbonization efforts on our operations. Buckeye Partners is currently seeking an IT Analyst, Security with 1 to 3 years of security infrastructure experience, relevant certifications, and related degree to join our growing team! Role Summary: The IT Analyst, Security role will be directly involved in supporting the implementation and administration of information security technologies in order to ensure the protection of Buckeye's assets.

Requirements

Bachelor’s degree in computer science or business desired, or equivalent combination of education, training, and experience.
1-3 Years of Cybersecurity Operations experience.
Certification of CompTIA Series Security + is preferred.
Managed Security Escalation. Acting in the capacity as a first line of escalation cybersecurity calls needing further investigation.
Intrusion Prevention . Regular review of events and reports management as needed.
Firewall Management . Knowledge and experience working at an intermediate level on Cisco, Checkpoint, Palo Alto and Fortinet. Regular review of policies and making recommendations in business processes to enhance security measures. This also includes maintenance, provisioning, and ongoing support of firewall infrastructure.
Web Proxy Maintenance . Assist with ongoing forward and reverse proxy services maintenance.
Service Desk Tickets . Ongoing review and remediation of security related service desk tickets.
Writing Internal Security Procedures. This will involve the writing and defining of security procedures for repeat activity that lend towards a comprehensive security operating model.
Azure Cloud Security. Intermediate knowledge of cloud security best practice and experience with implementing or assisting maintaining a sound practice in Azure cloud.
Firewall Scripting and Automation . Intermediate knowledge and/or experience implementing scripting, automation, and use of APIs to gain efficiency in security operations tasks.
Mobile Security. Familiarity and experience with mobile security best practices on devices like mobile phones, tablets, and other mobile personal computing devices. Practical knowledge of related security providers in this space and experience applying security frameworks to these devices in scale.
And other duties as assigned.
Ability to travel up to 25% domestically and internationally

Nice To Haves

Communication . Makes clear and convincing verbal presentations to individuals or groups. Independently delivers presentations and briefings as required within role. Effectively and consistently facilitates meetings with key stakeholders.
Decision Making & Problem Solving . Makes good decisions based upon a mixture of analysis, experience, and judgement. Appropriately escalates issues requiring direct manager insights, input on decisions. Ability to effectively seek out others, including leader or key stakeholders, to ensure best decision is made.
Customer Service. With guidance, identifies potential issues that could impact internal or external customers and resolves issues as appropriate. Promptly reacts to requests from customers in a timely and professional manner. Reinforces importance of customer service.
Stakeholder Engagement. Ability to maintain good relationships with the people who have the most impact on your work. Actively seek feedback from stakeholder groups; listen effectively.
Use of Resources. Ability to lead work including people resources to ensure projects are delivered on time and within budget. Ability to deliver with resources provided or communicate in a timely manner when additional resources (time, people, money) are required to deliver on time. Develop schedules and task/people assignments.
Time Management & Organization . Can effectively present to and, when necessary, instruct others on how to structure projects according to company standards. Ability to self-organize tasks. Effectively organizes time and priorities activities that advance project goals and key deliverables.
Self-Development . Takes initiative to assess own development needs and seeks out constructive feedback. Implement plans to improve identified development needs. Proactively gains knowledge and seeks opportunities to further develop abilities.

Responsibilities

Project Implementation/Management . Complete assigned projects and tasks to assist with the implementation of various projects related to Buckeye’s service(s). Document end-user requirements related to any new applications or services.
System Maintenance. Perform the maintenance of the various systems and technologies. Respond to reported service issues.
Service Administration. Assist system administrators in the setup of assigned services and administering systems interfaces.
Internal Support. Coordinate the various IT systems with lifecycle management of assigned and dependent systems, services, and applications.
Documentation. Manage documentation for all supported services and ensure documentation is current. This may include documents for IT PMO, Disaster Recovery, Architecture Interconnection, etc.
Testing . Test upgrades before releasing them to the Buckeye Business and provide recommendations for upgrades and enhancements.
On-Call Support . Provide on-call support during non-business hours to Operations on an as-needed basis.
Customer Service . Provide exceptional customer service.
Process Improvements . Contribute and/or Lead based on knowledge and experience. Continuously identify potential opportunities to increase efficiencies and/or improvements to existing processes. Identify gaps in the current business model and propose processes that will help move the business forward. And other duties as assigned.

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