Analyst, IS Business Analysis

J.M. Smucker Co • Akron, OH

1d • Hybrid

About The Position

As a member of the IS Supply Chain team, you will participate in planning, design, and support activities related to EDI systems and integrations. This includes day-to-day support operations and tactical enhancements. This position requires active team participation, excellent communication skills, problem solving ability, critical thinking, a commitment to quality deliverables and teamwork with other team members. This role will be focused primarily on supporting scalable solutions to integrate a variety of internal, on-premise Supply Chain applications as well as a variety of internal and external cloud solutions.

Requirements

• Bachelor’s degree, equivalent experience or specialized training in Information Technology
• Experience analyzing business requirements and translating them into technical requirements
• Experience implementing Supply Chain related transaction and messaging structures such as EDI ANSI X12, JSON, and XML
• Commitment to developing positive relationships with colleagues, share in our dedication to continuous improvement and growth and are focused on delivering results while expanding their skillsets/enhancing their expertise
• A resourceful and innovative problem solver with the ability to communicate effectively with individuals of either a technical and non-technical nature
• Ability to work with minimal supervision with high attention to detail
• Strong coordination, oral and written communication skills
• Ability to build/maintain strong relationships and effectively partner with peers

Nice To Haves

• SQL or other development skills

Responsibilities

• Provides business user support by: Ensuring reliable and effective operations by monitoring and providing daily analysis of transactions
• Ensuring that errors and requests are processed successfully and promptly
• Performing troubleshooting, analysis, problem solving, exception handling, and re-processing of transactions as needed
• Participating in an on-call rotation
• Assists team members with various project deliverables including, but not limited to: Onboarding of new trading entities and transactions
• Developing, unit testing, and implementing electronic transaction interfaces with customers, suppliers and 3rd party business partners
• Having direct interaction with customers, suppliers and 3rd party partners in analysis of their data requirements and transaction/message specifications
• Adhering to and supporting the use of I/S standards for best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level