Analyst, Investor Operations

Blue Owl Capital Holdings•Short Hills, NJ

14h

About The Position

The Investor Operations team oversees: (i) investor and distribution syndicate onboarding (Institutional / Retail investors along with Wirehouse Relationships) (ii) operational components of product launches; (iii) capital raise reporting; (iv) capital activity and communications, e.g. capital calls, dividend payments, tenders; (v) shadow tracking and calculations of all investor and capital activities; (vi) investor performance reporting; (vii) tracking of all broker dealer economics/commissions; (viii) ad-hoc questions from internal sales team and investors; and (ix) oversight of related service providers.

Requirements

3–5 years of investor operations experience within financial services; interval fund or mutual fund operations strongly preferred.
Bachelor’s degree required.
Strong communication skills (verbal & written) with accountability and follow-through.
Strong organizational skills with the ability to meet deadlines in a fast-paced environment.
Advanced Excel skills (reconciliations, formulas, cross-checks, exception flagging).
Hands-on experience with NSCC Fund/SERV trading, repurchase processing, and daily trade lifecycle management.
Experience working with major custodians (Schwab, NFS/Fidelity, Pershing, RBC, etc.) and transfer agents, clearing firms and fund administrators.
Familiarity with AWD, TA2000, SS&C portals, SS&C SalesConnect, iCapital & CAIS.

Responsibilities

Be an enthusiastic and contributing teammate managing a high volume of investor, advisor, and internal inquiries via shared distribution lists.
Collaborate effectively across internal teams (IR, Sales, Legal, Fund Accounting, Treasury, Transfer Agent (TA), Operations) and external stakeholders.
Shadow all deliverables and calculations of the transfer agent, including statement and capital event review and reviewing their books and records.
Perform daily trade reconciliations, position checks, and exception clearing across Fund/SERV, omnibus, and platform-level trading.
Produce daily sales reporting and shepherd the daily close process for interval fund, ensuring alignment with NSCC trade cycles.
Support and manage NSCC Fund/SERV trading workflows, including trade submission, confirmation, reconciliation, and end-of-day settlement validation.
Understand and help maintain CUSIP setup requirements across NSCC and DTCC.
Assist in preparing and submitting MFS Security forms, ensuring correct setup of as-of trade windows, repurchase eligibility, and fund profile data across MFPS I/II.
Support omnibus and super-omnibus trading arrangements, including broker control frameworks and transparency considerations.
Coordinate onboarding of new dealers and custodians by ensuring correct NSCC Trading Level Matrix designation (Level 0, Level 3, Level 4) and validating selling agreements.
Actively manage inbound advisor inquiries through resolution, including escalations.
Review capital event notices, dividend payments, repurchase/tender files, and investor statements.
Organize and track quarterly repurchase requests, tender offers, and proration outcomes; work closely with TA on timing, capacity limits, and repurchase file validation.
Track and report transfers of interest (ACAT, PTF, DCC&S) to fund administrators and internal accounting.
Assist Investor Ops VPs & Principals with ad-hoc initiatives (new product onboarding, platform updates, remediation efforts).
Liaise with iCapital & CAIS to post documents, update onboarding templates, and confirm platform readiness.
Build and maintain effective relationships with custodians, transfer agents, broker-dealer home offices, and third-party vendors.