Analyst, IKC Operations Support
About The Position
The Analyst role will support the IKC Operations Team in the creation, extract, and management of large datasets, and demonstrate a proven ability to analyze and translate the data into meaningful business insights to support multiple teammates across the Village. The Analyst will be a key contributor to DaVita’s efforts to provide integrated care to patients, supporting innovation in the model of care, with a focus on innovations in clinical surveillance for patients with chronic kidney disease (CKD). This role will leverage analytical and process improvement methodologies to lead, investigate, and solve complex operational and business problems. The Senior Analyst role provides opportunity for career advancement, given its extensive interaction with cross-functional teams in Integrated Kidney Care and DaVita more broadly, including visibility with many leaders at the Director and VP level. This role is fully remote.
Requirements
- Bachelor's degree or equivalent required
- 2+ years of related experience demonstrating strong analytical skills, process improvement, and project management preferred
- Intermediate proficiency in Excel and PowerPoint required
- Excellent written and verbal communications skills
- Innovative, flexible critical thinker with strong problem solving skills
- Strong project management skills, including comfort with ambiguity and the ability to manage multiple projects simultaneously
- Ability to enhance relationships through strong and effective communication, problem solving, emotional intelligence, and thoughtful decision making
- Personal values align with DaVita’s values of service excellence, integrity, team, continuous improvement, accountability, fulfillment, and fun.
- Resourceful, resilient, and an innate desire to learn
Nice To Haves
- 2+ years of experience preferred; IT, healthcare, project management, consulting, corporate finance, or corporate strategy a plus
- Experience with MS Access preferred
- Experience with data management tools
Responsibilities
- Propose strategies to optimize existing or new clinical and operational processes, and support implementation of new strategies
- Engage in market-backed development of strategic plans, operational programs, and communication campaigns, with stakeholder input and root cause analyses
- Perform ad hoc data analysis and reporting to support decision-making and performance improvement
- Convey qualitative and quantitative findings in a cohesive story, including identifying themes, summarizing insights and making recommendations to drive decision-making
- Build appropriate presentations and communications
- Proactively engage relevant stakeholders and subject matter experts to get input and support whenever needed
- Collaborate with and, in some cases, lead cross-functional teams to execute a strategic analysis, implementation, work plan, or other strategic initiatives
- Identify, communicate, and execute on new opportunities and key questions related to our business or team-related functions
- Find areas of opportunity by using subject matter expertise and building relationships with relevant stakeholders
- Build strong relationships and closely collaborate with teammates across lanes (leadership, clinicians, central and local teams) to drive clinical and operational results
- Performs other duties as assigned or required
Benefits
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
