Analyst III, Business

Waste Management, Inc. (WM)•Windsor, CT

18h•$86,130 - $103,730•Hybrid

About The Position

Under general supervision, provides advanced level data and work assessment, reporting, and recommendations within assigned areas of expertise. Provides advanced level analysis in order to support and enhance overall department workflow, customer service, improvement and work quality.

Requirements

Must live and work in U.S.
Bachelor's Degree (accredited) in Business Administration related or similar area of study, or in lieu of degree, High School Diploma or GED (accredited).
5 years of relevant work experience (in addition to education requirement).

Nice To Haves

Knowledge of essential business objectives, targets and goals
Understanding of business processes and procedures
Working knowledge of financial and computer systems, databases, and spreadsheets
Technical knowledge and experience working with BI visualization tools (PowerBI; Excel), PowerApps and leverage AI
Experience in designing managerial level presentations and reports
Able to multi-task, including a proven track record of delivering multiple concurrent complex technical projects on time.
Advanced knowledge of Excel (complex and nested formulas; tables, pivot tables and pivot reporting; dynamic & interactive charting; VBA and macros; etc.)
Experience developing and maintaining efficient SQL queries, stored procedures, indexes, functions for use in large volume databases.
Ability to think and act strategically
Build relationships and leverage subject matter expertise to driving conversations and/or influence decision
Efficiently generate, reliable working relationships with team, staff, and customers.

Responsibilities

Subject Matter expert for assigned functions.
Provides assessment and recommendations to management. Responsible for preparing reports on data summaries, changes, and trends for use by management.
Resolves data driven issues arising from internal department functions, or as identified by leadership.
Serves as department stakeholder regarding system issues and enhancements. Manages and tracks issues to resolution within department and in partnership with other groups.
Serves as Primary Subject Matter expert regarding 3p Supplier Integration. Including but not limited to tracking, onboarding, maintaining and reporting.
Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
Monitors department processes and work flow to ensure overall accuracy and quality of data and work output.
Determines areas of risk as new or changed processes are implemented.
Recommends changes, updates and processes for continuous improvement in areas of expertise.
Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed.
Provides guidance, support and training to VOPs analysts on and offshore.
Other duties as instructed by Senior Business Analyst.