Business Analyst III
About The Position
NTT DATA is seeking a Business Analyst III for a contract opportunity to work onsite in Washington, D.C. This role is responsible for driving end-to-end business analysis across Salesforce implementation workstreams within the Phoenix project. The Business Analyst will bridge business needs and technology solutions, translating functional requirements into well-defined user stories, solution specifications, and acceptance criteria aligned with Salesforce platform capabilities. The role requires a high degree of autonomy, collaboration with Product Owners and Solution Architects, and ensuring clear articulation and delivery of business requirements in alignment with program objectives.
Requirements
- Proven experience as a Business Analyst on Salesforce implementation
- Strong understanding of Salesforce platform capabilities (Financial Services Cloud preferred)
- Experience working in Agile/SAFe delivery environments
- Strong skills in requirements analysis, stakeholder engagement, and documentation
- Experience with tools such as Azure DevOps, Jira, or similar backlog management systems
- Strong analytical and problem-solving skills
- Ability to translate complex business requirements into actionable solutions
- Excellent stakeholder engagement and communication skills
- Strong attention to detail and quality assurance mindset
- Ability to operate across multiple workstreams in a complex program environment
- 8+ years of experience
Nice To Haves
- Financial Services Cloud preferred
Responsibilities
- Lead engagement with business stakeholders to elicit, analyze, and document functional and non-functional requirements.
- Translate business needs into detailed user stories, epics, and features aligned with Salesforce capabilities.
- Ensure requirements are complete, consistent, testable, and aligned with program scope and priorities.
- Collaborate with Product Owners to define and maintain prioritized product backlogs.
- Lead backlog refinement sessions, ensuring stories are well-defined, estimated, and ready for delivery.
- Ensure alignment between business priorities and technical feasibility across Salesforce workstreams.
- Work closely with Solution Architects and Technical Teams to translate business requirements into solution designs.
- Support decision-making on configuration vs. customization, ensuring optimal use of Salesforce out-of-the-box capabilities.
- Validate that proposed solutions meet business requirements and comply with enterprise standards.
- Participate actively in Agile ceremonies including sprint planning, demos, and retrospectives.
- Provide clarification to development teams throughout the sprint lifecycle.
- Ensure continuous alignment between business expectations and delivery outcomes.
- Act as the primary liaison between business stakeholders and delivery teams.
- Facilitate workshops, requirement sessions, and solution walkthroughs.
- Ensure clear communication of scope, requirements, and impacts of changes across stakeholders.
- Define acceptance criteria and support development of test scenarios and test cases.
- Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Validate delivered functionality against business requirements and ensure quality standards are met.
- Maintain end-to-end traceability from business requirements through delivery and testing.
- Produce and maintain key artifacts including: Business requirement documents, Functional specifications, User stories and acceptance criteria, Process maps and workflows.
Benefits
- Empowerment and rewards are the cornerstone of our career development model.
- Professional experience and growth will be unmatched.
- NTT DATA is committed to hiring and retaining a diverse workforce.
- Equal Opportunity/Affirmative Action-Employer
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
