Analyst II, Technology Operations - eCommerce

Walmart•Bentonville, AR

11d•Onsite

About The Position

The Item Enablement team ensures customers can buy what they want how they want it, with a tech-powered, people-led approach that is helping to define the future of retail. This is a transformative opportunity leading the strategic management and delivery of key initiatives that support automated, sustainable processes, decisions and optimizations for what Walmart sells online.

Requirements

Experience in data analytics, preferably in eCommerce retail or a similar high-volume environment
Strong problem-solving skills with experience in project management
Highly effective storytelling capabilities, building and presenting key insights to senior leaders and broad audiences
A data-driven mindset, utilizing data insights to inform strategic decisions, identify business opportunities, and drive improvements
Proactive in taking initiative, demonstrating ability to lead and manage projects independently and as part of a team
Ability to adapt, pivot, and thrive in a fast-paced digital retail environment
Bachelor’s degree in Computer Science, Engineering, Business Administration, Operations Management, or related area
2-5 years of experience in Data Analytics, eCommerce Operations, Project Management, or similar roles
Experience in corporate-level storyboarding and communication skills, with excellent presentation abilities and interaction with both technical and non-technical stakeholders
Experience in SQL and other data analysis tools, including visualization tools such as Tableau or Looker
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
Option 2: 2 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

Familiarity with Python, R, and machine learning techniques for data analysis is preferred
Analytics - Big Data, Data Analysis and Insights, Statistical Programming Language
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Analyze business performance data to triage and root cause transactability issues using available systems and tools to identify top drivers and trends
Leverage data and AI tools to derive insights, handle large datasets, and identify trends that inform business strategies on how to improve performance
Support and manage reported transactability issues and escalation workflows to ensure process efficiency, operational consistency, and timely resolutions
Collaborate with business partners to align analytical approaches and ensure consistent strategy execution

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.