Analyst II - Sales Operations
About The Position
ACV is a technology company that has revolutionized how dealers buy and sell cars online, transforming the automotive industry. ACV Auctions Inc. (ACV) has applied innovation and user-designed, data-driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company’s 401(k)
Requirements
- Ability to read, write, speak and understand English.
- Bachelor’s degree in related field.
- 3+ years’ sales operations experience
- Must have experience delivering projects or programs with quantifiable KPI improvements
- Proven communication, collaboration, and influencing skills tailored to audience
- Experience with SQL, Tableau, and Python (or similar analytical packages) required
Responsibilities
- Support the commission calculation and adjustment processes, including investigation of commission errors within tight SLA and prompt communications with the field and Payroll teams and providing recommendations for solution.
- Collect, process, and analyze sales data, including sales metrics, customer data, and market trends, to provide strategic recommendations for sales strategy improvement.
- Leverage data to drive insights and provide strategic recommendations to improve sales efficiency and effectiveness.
- Generate strategic sales reports and dashboards, expressing key performance indicators to track progress. Make recommendations for continuous improvement and support changes as appropriate.
- Partner with Sales Ops leadership to support programs from inception to finalization.
- Identify sales tooling and processes for improvement and coordinate with peers to expand capabilities with measurable impact.
- Disseminate best practices across the sales organization and provide feedback from voice of customer programs
- Collect and share best practices, sales success and case studies to provide sales team with expanding toolbox to tailor to customer interaction and proposals.
- Perform additional duties and other ad-hoc special projects assigned by leadership
Benefits
- Multiple medical plans including a high deductible, low cost health plan
- Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
- Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
- Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
- Employee Stock Purchase Program with additional opportunities to earn stock in the Company
- Retirement planning through the Company’s 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
