Analyst II - Radiology - Wednesday - Friday 8am-6pm, Saturday 8am-4pm (Long Island - PACS EXPERIENCE)
About The Position
The Radiology IT Analyst 2 is responsible for achieving in-depth knowledge of assigned Radiology IT systems and software. There are over 15 applications supported by radiology IT. He/She conducts regular day-to-day communication, monitors and maintains applications, demonstrates an understanding of clinical operations, and works with vendors, Project Team(s), NYULMC Clinical Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Radiology IT Analyst routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Radiology IT systems; is responsible for developing and documenting the internal procedures that will be used in conjunction with Radiology applications; and will design, build, test, install, train and maintain those solutions. The Radiology IT Analysts also supports modality connectivity to the network and applications. He/She supports the installation of radiology applications and workstations running the radiology applications. The Radiology IT Analyst is expected to use critical thinking skills in providing systems solutions to meet business needs.
Requirements
- BA/BS degree in Computer Science.
- 4 or more years of relevant experience.
- Effective oral and written communication and follow-up skills.
- Strong interpersonal relationship skills.
- Strong desktop tool usage including Word, Excel, and PowerPoint.
- Self-motivated, detail-oriented, problem solver.
- Minimal implementation and/or support experience desired.
- Qualified candidates must be able to effectively communicate with all levels of the organization.
Nice To Haves
- PACS EXPERIENCE
- Radiology IT experience or Healthcare experience
- The ideal candidate has experience in a healthcare setting and with radiology IT
Responsibilities
- Demonstrate knowledge of the organizations Core Values and incorporate them into the performance of duties.
- Demonstrate knowledge of the organization Service Standards and incorporate them into the performance of duties.
- Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
- Complete all tasks in a timely manner with accurate documentation.
- Collaborate effectively with colleagues to achieve the completion of tasks.
- Collaborate effectively with vendors using appropriate tools.
- Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
- Review and test changes, enhancements, and each new release as assigned.
- With support, create, review, and update test scripts to reflect proposed workflow solutions.
- Analyze data conversion needs.
- Analyze new functionality in new releases to identify impact.
- Develop an understanding of interface requirements and testing.
- Provide assigned on-site support during go-lives and system upgrades.
- Assist with all quality assurance processes, including change management and testing efforts.
- Actively participate and contribute in meetings as assigned.
- Work with radiologists/technologists and operational users to support their workflows and troubleshoot issues.
- Incorporate patient safety factors in clinical design.
- Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
- Support the training team by keeping trainers abreast of new functionality and system changes.
- Communicate effectively across all impacted teams associated with task assignments.
- Participate in disaster recovery measures.
- Act as an application lead, responsible for working with vendors, colleagues and users to ensure application is performing as needed, and planning and participating in and leading maintenance and upgrade activities. Must be available to assist colleagues in troubleshooting application issues requiring escalation as needed, especially during off-hours.
Benefits
- financial security benefits
- a generous time-off program
- employee resources groups for peer support
- holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
