Analyst Identity Access (Learning Assignment)

Regional Municipality of Peel•Brampton, ON

3d•CA$81,977 - CA$102,471•Hybrid

About The Position

The Identity Access Analyst (Learning Assignment) position within the Chief Information Office - IT Security is a contract, full-time role for up to 12 months. The primary accountability is to protect the production environment from unauthorized access and integrity violations of the production network, business applications, and their associated databases, ensuring strict compliance with enterprise and business security policies. This role also involves maintaining email and Active Directory services, configuring and maintaining systems for optimal performance.

Requirements

University or college graduate in computer science or related discipline with a minimum of 3 years of experience in administrating enterprise access privileges or in technology infrastructure, or an equivalent combination of education and experience.
Working knowledge of Microsoft Windows and Linux networking systems DNS, Microsoft Active Directory, Microsoft O365 and Azure, SSL, SSLVPN and VPNIPSec technologies, Multi-Factor technologies, Windows Terminal Services, Microsoft and Oracle Webservices, Microsoft PKI and VMWare and standards such as Ethernet, LAN, WAN, VoIP, DSL, TCP/IP and 802.1x.
Able to travel to various regional locations.
Able to work evenings, weekends and holidays, On-Call rotation and/or shift work.
Lifting of equipment routinely required.
Demonstrated attention to detail, practical problem-solving abilities, ability to proactively identify opportunities and quickly implement solutions.
Strong interpersonal and communication skills to build and foster partnerships with clients, technical team, and management in an audience-friendly manner.
Driven to continual improvement of processes and working environment.
Able to handle fluctuating workloads, conflicting priorities and concurrent activities.
Able to work independently and has the desire to learn and share knowledge with team members.
Strong team player with excellent customer service skills along with a demonstrated commitment to service excellence, quality and client communication.
Demonstrated analytical skills along with excellent organizational and time management skills with the ability to work independently or as part of a team.
Able to anticipate and prevent major potential security problems/issues.
Aware of best practices in Information Technology service delivery such as SDLC, PMBOK, COBIT and ITIL.
Exercise sound judgement and make decisions within scope of position.

Nice To Haves

Working experience of 3 or more years managing Microsoft Azure and O365 environments is preferred.

Responsibilities

Grants/revokes access privileges to IT resources, messaging, remote access, and enterprise applications, ensuring authorities are granted based on established security policies, principles, standards, and procedures.
Provides technical problem resolution (workaround, root cause analysis, and permanent resolution) for problems in the technical environment, including complexity in migration, interoperability, or novel issues.
Maintains the integrity of the boundary between the Region of Peel IT environment and the internet, and the Domain Name Services.
Troubleshoots problems with access privileges and security-related resources.
Installs, maintains, and supports messaging and internet access systems.
Monitors and audits the production environment backup and recovery systems and recommends changes or enhancements.
Works as part of a multidisciplinary team, including other IT staff and departmental staff, contributing security and privilege requirements and costs to IT project plans, operating plans, implementation plans, and ongoing support of IT services delivery.
Participates as an effective team member for service delivery and problem resolution.
Identifies opportunities to improve the efficiency and effectiveness of the Section and/or the Division.
Maintains and upgrades skills in relation to new technologies.
Performs all duties in accordance with IT standards and procedures.
Performs web domain transfers and renewals.