Identity & Access Analyst Intermediate

Hennepin Healthcare•Minneapolis, MN

2d•Remote

About The Position

Responsible for managing user’s access to the organization’s computing resources. This work includes the full lifecycle of user’s identities, as well as troubleshooting complex access and credentialing issues common in healthcare. In addition to facilitating and administrating access, this position is expected to actively participate in process improvement efforts, resulting in process and quality improvements across the team.

Requirements

3 years relevant Information Security / Access Management experience
Associates of Arts (AA) or Bachelor’s degree -OR- An approved equivalent combination of education and experience
Excellent analytical and organizational skills
Excellent oral and written communication skills
Ability to work independently and as a team member across multiple teams
Ability to develop, document, and ensure adherence to technical standards
Ability to independently research and perform analysis to resolve issues
Ability to understand customer requirements and their impact on technical directions of a solution
Must be self-motivated, detail-oriented, and able to manage one’s own work independently in a fast-paced environment with changing priorities
Intermediate understanding and working experience with Active Directory
Knowledge of provisioning and managing access

Nice To Haves

Experience in HealthCare environments
Experience working in a ticketing system like ServiceNow
Experience working with Epic Security or provisioning access in Epic
Experience working with Microsoft 365
Experience creating or using PowerShell Scripting
3rd party risk management
Experience supporting a SSO solution

Responsibilities

Supports all identity and access management control activities
Manages all aspects of user’s identities lifecycle, including provisioning, changes, and deprovisioning
Researches, develops, and configures mid complexity provisioning and "breaks fix" solutions in Epic and Microsoft Active Directory
Identifies opportunities for process improvements and provides the necessary support for seeing these improvements through to implementation
Ensures access to systems is provisioned with the concept of least privilege
Conducts research, documentation, and implementation activities related to improving role-based security management practices
Troubleshoots complex permissions issues, while maintaining the necessary approval and documentation requirements
Assists managers with periodic User Entitlement Reviews
Provides regular and/or off hour on call support as scheduled
Performs additional duties as assigned