Analyst, HR & Benefits Operations

Carson Group•Omaha, NE

1d•Onsite

About The Position

This role provides support across HR, benefits, and leave administration. The primary focus is on maintaining data integrity within HR systems, ensuring accurate communication and data transmission among internal partners, benefits carriers, and external vendors. Key responsibilities include reviewing and validating benefits-related payroll items, reconciling system and carrier data, and assisting with HRIS configuration and testing. The role also involves maintaining compliant documentation and improving operational processes to promote accurate, efficient, and responsive HR services.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
Minimum of three years of experience in HR or benefits operations required.
Experience working with HRIS platforms and benefits carrier systems required.
Proficiency in data auditing, reconciliation, and reporting required.
Strong communication, organizational, and problem-solving skills required.

Nice To Haves

Knowledge of benefits compliance regulations including ACA, COBRA, and HIPAA preferred.
Intermediate Excel or reporting skills preferred.

Responsibilities

Support day-to-day administration of employee benefit programs, including responding to employee questions, processing enrollments and qualifying life events, coordinating with carriers and vendors, and resolving eligibility, coverage, and billing discrepancies.
Assist with annual open enrollment, including system configuration and testing, employee communications, carrier changes, enrollment processing, and post-enrollment audits.
Administer employee leave programs in coordination with employees, managers, payroll, and external partners, including reviewing documentation, tracking leave status, coordinating pay and benefits, maintaining accurate records, communicating requirements, and supporting return-to-work activities.
Ensure compliance with applicable federal and state leave requirements and internal policies.
Support ongoing HRIS configuration and testing related to benefits, payroll, leave, and employee data changes.
Generate reports and assist with system reconciliations among the HRIS, carriers, vendors, and payroll.
Coordinate the accurate and timely transmission of eligibility and enrollment data and research discrepancies through resolution.
Assist in identifying and implementing process improvements across HR, benefits, and leave operations.
Support compliance with internal policies and applicable federal and state regulations, including ACA, COBRA, HIPAA, ERISA, FMLA, and state leave requirements.
Maintain documentation for audits, required reporting, and process reference.
Serve as a point of contact for HR, benefits, and leave inquiries, providing timely and accurate support.
Collaborate with internal partners and external vendors to promote consistency and accuracy across people-related processes.
Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives.