Analyst - Health Information Records

Sioux Lookout First Nations Health Authority•Sioux Lookout, ON

6d•CA$62,867 - CA$84,442•Onsite

About The Position

The Analyst – Health Information Records is responsible for customizing, implementing, testing, and providing ongoing training and support for the Electronic Medical Records system. This role ensures that Sioux Lookout Regional Physician Services Inc. (SLRPSI) has a supported and sustainable EMR system that meets the needs of its practitioners, staff, and patients. The position is responsible for providing ongoing expert user support and training to all users.

Requirements

Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
The ability to perform the requirements of the position on a regular basis.
Minimum Grade 12 and/or Diploma or Degree in Healthcare Informatics, Health Information Management, or a related field or equivalent working experience acceptable to SLFNHA.
Minimum 1 year of experience working with Electronic Medical Record (EMR) systems.
Experience with training and supporting medical professionals and other end users on software applications.
Knowledge of medical terminology
Knowledge of PHIPA and other relevant healthcare privacy legislation
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Applicants must possess a valid Ontario driver's license and own a reliable personal vehicle.
Excellent time management and organizational skills
Excellent communication and interpersonal skills, both written and verbal.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Detail-oriented with a high degree of accuracy.
Adaptable and able to thrive in a fast-paced environment.
Excellent customer service skills.

Nice To Haves

Ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.
Candidates with 2-5 years of experience will be given strong consideration.
Experience with platforms such as OTN and OCEAN or other medical electronic referral platforms is a significant asset.

Responsibilities

Develop, deliver, and maintain comprehensive training materials (e.g., manuals, presentations, online tutorials) for Electronic Medical Record (EMR) software.
Conduct in-person and online training sessions for new and existing users.
Provide ongoing technical support to users, troubleshooting issues and resolving problems promptly.
Serve as the primary point of contact for all user inquiries and concerns related to the EMR system.
Manage user accounts, including creation, activation, deactivation, and access permissions.
Maintain accurate records of user accounts and training completion.
Perform basic system administration tasks as needed.
Conduct audits of EMR usage and data integrity to ensure compliance with regulations and best practices.
Identify and report system issues or areas for improvement.
Schedule and manage the delivery of lab reports within the EMR system.
Collaborate with other departments (e.g., IT, clinical staff) to ensure smooth EMR system operation.
Contribute to EMR implementation projects by assisting with project planning, tracking progress, and ensuring quality assurance standards are met.
Complete Stand-By / Call Back shifts.
Perform other duties as required.