Health Information Medical Records Clerk
FAMILIES TOGETHER OF ORANGE COUNTY•Tustin, CA
•$23 - $24•Onsite
About The Position
The Medical Records Clerk at Families Together of Orange County performs a wide variety of duties and responsibilities in a manner that places emphasis on quality, PHI/HIPAA compliance, and customer service. The position’s primary duties include organization of all incoming patient records requests, electronic records database maintenance, and adherence to FTOC’s approved process flows.
Requirements
- High School Diploma or GED required (college coursework preferred)
- Bilingual in Spanish required
- General knowledge of EHR/EMR systems
- Strong organizational skills and attention to detail
- Strong data entry, typing, and documentation accuracy
- Excellent verbal communication and interpersonal skills
- Integrity, discretion, and commitment to confidentiality
- Ability to multitask in a fast-paced, high-stress environment
- Culturally sensitive with experience working with diverse populations
- Minimum 2–3 years of healthcare administrative or medical records experience preferred
- 3–5 years of healthcare or customer service experience required
- Prior experience training, mentoring, or leading staff required
- Advanced understanding of healthcare workflows and records operations
- Ability to work independently with minimal supervision
- Strong leadership, problem-solving, and escalation management skills
Responsibilities
- Assess all incoming patient medical records request and determine outcome.
- Organizes and archives records and documents.
- Verify paperwork, digital forms, files, updating or correcting documentation as needed.
- Updates electronic filing systems, devises new organizational filing and storage systems for data as needed.
- Secures and protects the privacy of documents containing PHI.
- Assigns alerts for required information in EHR.
- Communicates with various individuals throughout the organization for records review.
- Works collaboratively with the various internal/external stakeholders.
- Comfortable with navigating database, EMR, and other necessary equipment.
- Designs templates for data entry and process flows to create efficiency.
- Ensures protection of patients’ rights, including release of information compliance, authorization, and adherence to all HIPAA laws.
- Performs other duties as assigned within scope.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
