Analyst, GTM Incentive Management

FareHarbor•Denver, CO

2d•Hybrid

About The Position

The Revenue Operations team works cross-functionally to bring excellence to the way FareHarbor’s client-facing teams operate. As an Analyst, GTM Incentive Management, you will support the design, administration, and optimization of our global sales incentive programs while delivering data-driven insights that improve sales performance. In this role, you will help manage our global commissions process and incentive compensation systems, working closely with Sales leadership, Finance, Business Intelligence, and Operations teams to ensure programs are executed accurately and efficiently. You will also analyze sales performance data to identify trends, evaluate the effectiveness of incentive programs, and support strategic decisions that drive revenue growth. Your work will contribute to the development of scalable incentive structures and operational improvements that enable FareHarbor’s client-facing teams to perform at their best.

Requirements

4+ years of experience in sales incentive compensation, revenue operations, or related analytical roles
Foundational understanding of SQL
Experience analyzing commercial performance data and generating actionable insights
Expertise with incentive compensation management systems (SPIFF preferred)
Experience working with data-focused teams such as Business Intelligence and Data Engineering
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Demonstrate FareHarbor’s core values

Nice To Haves

Experience in a high-growth SaaS company preferred

Responsibilities

Incentive Management Support the administration and operationalization of FareHarbor’s global commissions process and ICM system (SPIFF)
Automate repetitive tasks in the commissions process
Assist with periodic autism and accuracy tracking
Ensure incentive payouts are calculated accurately and delivered on time in partnership with cross-functional teams
Assist in designing and implementing incentive compensation programs aligned with business objectives
Monitor incentive program performance and provide analysis and recommendations for improvement
Maintain documentation for commission plans, processes, and system configurations
Performance Analysis Conduct analysis of commercial performance data to identify trends and opportunities for incentive programs
Develop dashboards and reports in collaboration with Business Intelligence and commercial leadership
Support leadership with data-driven insights to inform decision-making related to commercial strategy and productivity
Systems and Operations Help maintain and optimize operational systems
Serve as a configuration owner for key systems as needed
Troubleshoot system or data issues related to incentive calculations and sales reporting
Ensure operational documentation is current and accessible
Support vendor relationships and system improvements as needed
Contribute to cross-functional projects across the GTM/Client Operations team
Assist with ad-hoc projects across the Revenue Operations organization