ANALYST, FUNCTIONAL

Compass GroupCharlotte, NC
$70,000 - $80,000

About The Position

The Functional HRIS Analyst supports and administers Leave of Absence (LOA) systems, with a primary focus on AbsenceSoft. This role is responsible for system configuration, case management workflows, reporting, security access, and data integrity related to employee leave programs. The analyst partners with HR, Benefits, Payroll, and Compliance teams to ensure accurate and efficient LOA processing while maintaining alignment with company policies and regulatory requirements. Working under guidance, the analyst gathers requirements, supports system enhancements, participates in release management activities, troubleshoots issues, and delivers reporting and insights that improve absence management operations. The role contributes to system optimization initiatives from intake through implementation and supports the ongoing evolution and consolidation of LOA technology solutions.

Requirements

  • Functional Analyst or HRIS Analyst, 5+ years.
  • Experience supporting system security, release processes, and vendor platforms preferred.

Nice To Haves

  • Leave Administration experience preferred (4 to 6 years).
  • Experience supporting AbsenceSoft or similar LOA case management systems strongly preferred.

Responsibilities

  • Administer and support AbsenceSoft, including configuration of leave types, workflows, and business rules.
  • Control user roles, permissions, and system access to ensure appropriate security, compliance, and segregation of duties.
  • Partner with HR, Benefits, and Payroll to support end to end LOA processes (FMLA, ADA, state leaves, company leaves).
  • Troubleshoot system issues, perform root cause analysis, and coordinate resolution with vendors or internal teams.
  • Maintain data accuracy and integrity across LOA systems and downstream integrations (HRIS, payroll, benefits).
  • Develop and manage reports, dashboards, and audits related to leave activity, compliance, and operational metrics.
  • Support system updates, releases, and enhancements, including reviewing release notes, assessing business impact and release testing activities / coordination of UAT.
  • Document business processes, system configurations, and standard operating procedures.
  • Support and maintain legacy LOA systems and vendors, ensuring data accessibility, case management continuity, and alignment with future state data strategies.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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