Analyst, Fraud Authentication (Bilingual Spanish/English)

BMO • Brookfield, WI

1d • $42,000 - $80,000

About The Position

BMO is recruiting a bilingual Spanish/English Fraud Authentication Analyst in the Brookfield, Wisconsin area. Spanish fluency is mandatory. The analyst investigates, assesses, makes decisions about, and reports activity that may indicate exposure to financial crimes. The role evaluates, documents, manages, and escalates potential threats and investigations according to standard operating procedures, using an intelligence-based approach aligned with criminal risk frameworks and standards.

The analyst develops recommendations and solutions based on business strategy and stakeholder needs; advises assigned business groups on implementation; supports strategic initiatives; and collaborates with internal and external stakeholders, including law enforcement agencies and other financial institutions. The role analyzes potentially complex cases across product lines, monitors information from detection systems and other sources, prepares reports and case filings, documents investigations, and supports evidence collection and risk-reduction programs. It also contributes to process improvements, data analysis, dashboards, training content, and routine service tasks while staying current on financial-crime trends, regulations, and compliance standards.

The position works mostly independently, applies judgment to solve problems within established rules, and is expected to make sound, risk-informed decisions consistent with BMO’s Risk Management Framework, policies, laws, and regulations. Broader work or accountabilities may be assigned as needed.

Requirements

• Spanish/English bilingualism; Spanish fluency is mandatory.
• In-depth verbal and written communication skills.
• In-depth collaboration and team skills.
• In-depth analytical and problem-solving skills.
• In-depth influence skills.
• Specialized knowledge gained through education and/or business experience.

Nice To Haves

• Typically, 2–3 years of experience in fraud investigations, fraud prevention, or fraud authentication is preferred.
• Experience identifying and escalating fraud trends and emerging risks.
• Experience with Link Analysis tools and complex investigative reporting.
• Knowledge of risk and regulatory requirements applicable to financial crimes.
• Knowledge of banking products, services, processes, and organization.

Responsibilities

• Investigate, assess, decide on, and report activity indicating potential exposure to financial crimes.
• Evaluate, document, manage, and escalate potential threats and investigations according to standard operating procedures.
• Apply an intelligence-based approach to detect and research activity in alignment with criminal risk frameworks and standards.
• Develop solutions and recommendations based on business strategy and stakeholder needs, and advise assigned business groups on implementation.
• Help set business priorities and execution sequence, conduct independent analysis of strategic issues, and support strategic initiatives.
• Build relationships with internal and external stakeholders, including law enforcement agencies and other financial institutions, and ensure stakeholder alignment.
• Integrate information from multiple sources to improve processes, analysis, and reporting.
• Identify business needs and develop content, tools, and training programs; training delivery may be included.
• Analyze potentially complex incidents and cases involving knowledge of several product lines.
• Prepare reports, notifications, and activity or case filings in accordance with guidelines and standards.
• Support programs designed to minimize risk exposure and improve the efficiency and effectiveness of analytical processes.
• Recommend process and customer service improvements.
• Stay current on financial-crime risk trends, relevant regulations, and compliance standards.
• Monitor and analyze information from detection systems, tools, reports, and manual sources to investigate activity and determine required actions.
• Support evidence and information collection for incident reports and filings, loss prevention, litigation, criminal prosecution, management information and statistics, and process improvements.
• Document investigative actions and findings and maintain account and case files.
• Develop and maintain understanding of financial-crime management processes, frameworks, and techniques.
• Gather and format data for regular and ad hoc reports and dashboards; analyze data and provide insights and recommendations.
• Complete routine service requests, transactions, and queries within applicable service-level agreements.
• Provide incident-related notifications, information, and instructions to internal and external stakeholders as needed.
• Apply BMO’s Risk Management Framework and make risk-informed decisions consistent with business strategy, policies, laws, and regulations.

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans
• Potential performance-based incentives, discretionary bonuses, perks, and rewards, depending on pay type

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed