Analyst - Data and Financial

Blue Cross Blue Shield of Michigan • Detroit, MI

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About The Position

The Analyst - Data and Financial assists and supports management in evaluating, recommending, establishing, implementing, and analyzing improved production workflows and work processes for systems, reporting, and new products or programs. The role aims to improve customer service levels and overall quality.

The analyst supports projects that enhance operational efficiency, compiles and analyzes operational data to identify and resolve business problems, and helps maintain reporting systems and improve processes. The position also provides project updates and recommendations to leadership, documents procedures, prepares reports and presentations, and supports internal departments and external entities with information and training.

Requirements

• Two years of experience in a related field.
• Effective verbal and written communication and interpersonal skills.
• Ability to work independently or in a team environment and interact with all levels of the organization.
• Effective analytical and problem-solving skills to identify, evaluate, recommend, and implement process or procedure changes that address problems and improve departmental effectiveness.
• Organizational skills and ability to prioritize and coordinate multiple activities with varying timelines.
• Proficiency in Microsoft Office suites.
• Ability to develop and maintain effective working relationships.

Nice To Haves

• Bachelor's degree in a related field.
• Advanced Microsoft Excel skills.
• Experience analyzing data with a high degree of financial acumen, including validating financial information for accuracy and completeness to ensure reliable and accurate reporting.
• Experience in customer-driven environments, including billing, accounting, or similar office management experience.

Responsibilities

• Support the development, coordination, and implementation of projects that enhance the efficiency of operational procedures, methods, controls, and performance.
• Compile and analyze operational data to identify and resolve business problems.
• Use and maintain available reporting systems; participate in systems testing; develop procedures and controls; and recommend ongoing process improvements.
• Provide the leadership team with status updates on projects and issues.
• Communicate and recommend policy changes to achieve project objectives.
• Assist in documenting departmental procedures.
• Create and present reports and presentations displaying operational data and proposing business changes.
• Support internal departments and external entities by answering questions, supplying information, and providing training.
• Participate in special projects or workgroups as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed